Azalea Hotels And Residences, Philippines

Philippines’ Azalea Hotels and Residences sees a 30% revenue growth with Hotelogix

“We have been successfully using Hotelogix Cloud PMS since 2011 and cannot imagine operating Azalea without the help of Hotelogix. The promise of the product has been delivered without compromise.”

Elisa Escobar, General Manager
Azalea Hotels and Residences Boracay
About Azalea Hotels and Residences

Azalea Residences and Hotels is a four-star quality serviced apartment hotel that covers a total of 5,700 square meters of land area. Each of their 285 all-suite rooms come equipped with a full kitchen and separate living and dining area.

Located conveniently close to the famous Boracay White Beach, the hotel has a very good score among travelers in the ‘Value for Money’ segment in Boracay and is rated highly on multiple travel review sites.

Scenario and Challenges

Prior to using Hotelogix, Azalea ran its operations on an on-premise system. While this system did allow them to carry out their daily operational activities to an extent, it came with a set of challenges, such as:

  • It didn’t support integration with a Channel Manager
  • Supporting unlimited POSs was not possible
  • They couldn’t access hotel data on-the-go
  • Overbooking and double booking were too frequent
  • Manual dependency was high; too time-consuming and tedious
Azalea Hotels and Residences Boracay
Azalea Hotels and Residences Boracaya
Hotelogix: Smart Hoteliering

Since these challenges posed a rather significant threat to their revenue as well as their operational efficiency, they decided to move away from on-premise systems and switch to the cloud.

Solution

While on their hunt to find the most suitable cloud-based Property Management System for their hotel, they came across Hotelogix. After having thoroughly reviewed the product, the management at Azalea Hotels & Residences decided to go for Hotelogix as it fit all their business requirements perfectly.

  • Channel Manager Integration that promised better, faster online inventory distribution
  • They could connect any number of POS outlets to the PMS
  • Anytime-anywhere access of hotel’s data
  • Automation of daily operations
  • Comprehensive accounting and reporting features
  • Uncompromising data security
  • Ability to handle heavy volume of work during peak seasons
  • Ease of implementation and use
Results

The property has been using Hotelogix cloud-based PMS since 2011 and during this period, the collaboration has proven successful in multiple ways to Azalea. Here are some results that they have witnessed since implementing Hotelogix:

Azalea’s Property Manager Luigi Solatorio explains, “We can manage the channels from which the bookings come in not only for real time situations, but for future bookings as well. Knowing this, we can close off the channels to avoid overbookings.”

“Our favorite is the Audit trail feature, which lets us keep track of all activity on the system.”

Ahnvee Resort And Sports, Dominican Republic

Ahnvee Resort & Sports moves from on-premise system to Hotelogix Cloud PMS; sells 40% more rooms

Thanks to all the integrations it allows, we have increased room sales by 40% which is a dream-come-true for any manager! With Hotelogix, we make money even when we are asleep!

Milka Dominguez
– Milka Dominguez, Reservations Manager,
Ahnvee Resort and Sports
About Ahnvee Resort and Sports

Located on the North coast of Dominican Republic, Sosua is a popular tourist destination, known for its beaches, resorts and nightclubs. Ahnvee Resort and Sports is situated conveniently at a short walk away from the Sosua beach. With facilities like a bar, two outdoor pools, three on-site restaurants and free Wi-Fi, the resort attracts tourists from across the world.
Their reviews on multiple travel review sites will vouch for the fact that they have a loyal set of repeat guests!

Scenario and Challenges

When they started off operations, the resort’s management decided to go for an on-premise Property Management System to handle their day-to-day activities. This meant that the management had to be physically present at the hotel at all times, to stay on top of their game.

While this level of rigidity was turning out to be a massive challenge for them, they also faced other issues with the on-premise PMS, such as:

  • The system couldn’t connect with a channel manager
  • Overbooking was rampant
  • They couldn’t connect all their POS outlets to the PMS
  • Lack of automation impacted their operational efficiency
  • The system couldn’t evolve with their growing business needs
  • Its features, overall, were restrictive and limited
About Ahnvee Resort and Sports
About Ahnvee Resort and Sports
Hotelogix: Smart Hoteliering
Solution

The management was keen on resolving these issues and decided to find an alternative system. They were on the lookout for a system that could be used on-the-go, and would help them unite all departments under one umbrella, so keeping track of them wouldn’t be a task.

This is when they began reviewing cloud-based PMSs and Hotelogix was one among the many options they had. After careful reviews and assessments, they decided to go ahead with Hotelogix as it helped them address some of their biggest challenges.

Some of the solutions provided by Hotelogix that won Ahnvee Resort & Sport’s management over, were:

  • Channel connect allowing real-time update of inventory & rates across OTAs
  • Setting up unlimited POS outlets
  • Automation of day-to-day operations
  • Comprehensive accounting and reporting features
  • Management Dashboard
  • Hotel Mobile App
  • Ability to handle heavy volume of work during peak seasons
  • Value for money
  • Ease of implementation and use

“Hotelogix has given us all the tools to make lives easier for our staff as well as our guests,” says Milka.

Results

Ahnvee Resort & Sport has been using Hotelogix Cloud PMS since 2016. And, in this period, not only have they overcome several challenges that they initially faced with the on-premise system but also witnessed many positive results.

Milka elaborates, “Hotelogix has given us results that were beyond our expectations. Overbooking used to be a nightmare for us which we have now overcome, as the inventory is real-time.”

The resort has witnessed business growth in multiple areas like:

  • 40% increase in revenue
  • 30% increase in bookings coming from OTAs
  • 30% increase in direct bookings with Hotelogix web booking engine
  • Zero overbookings as the inventory is updated in real-time
  • Numerous man-hours saved weekly, thanks to automation
  • Housekeeping staff efficiency because of report generation

As a Reservations Manager who is multitasking and is always on top of bookings from all sources, Milka Dominguez credits improvement in her work life to Hotelogix, “Hotelogix has given me so much peace of mind. The Hotel Mobile App allows us the luxury of managing our reservations and see reports from anywhere, even while sipping coffee!”

Nau Royal Boutique Hotel And Spa, Brazil

Brazil’s Nau Royal Boutique Hotel & Spa enjoys 30% increase in revenue with Hotelogix

It was only after we started using Hotelogix that we understood the full potential of a system on the cloud and its benefits. We are thrilled to be working with Hotelogix as it is the best cloud PMS in the market. We have seen an increase of 30% in our revenue since implementation.

Roberto Ibrahim
– Roberto Ibrahim, Owner
Nau Royal Boutique Hotel & Spa
About Nau Royal Boutique Hotel and Spa

With multiple awards such as “Best of Architecture & Design” and “Sustainable Hotel of the Year”, Nau Royal Boutique Hotel and Spa is a 13-room luxury boutique hotel, located on the Camburi beach, north east of Sao Paulo, Brazil. The hotel boasts of luxurious oceanfront facilities and a petit-spa by L’Occitane.
It is known for its impeccable delivery on the classic trio that leisure travelers seek- Hospitality, Gastronomy and Therapy. Nau Royal is the perfect getaway for couples looking to spend some uninterrupted romantic time together, or a small group of friends.

Scenario and Challenges

The property has been hosting guests since 2011 in its 13 rooms ranging across 7 categories. The boutique hotel ran its operations, initially, through a system they had built in-house. Their PMS could handle bits and pieces of their activities but was not efficient.

Soon, they began witnessing the challenges that came with the arrangement they had. They also began to realize the need to implement a system that was more competent than what they already had.

Their in-house PMS proved to be a huge challenge for them on multiple fronts, such as

  • It didn’t allow integration with a Channel Manager
  • This compromised their online distribution of inventory
  • Overbooking was turning out to be a pressing problem
  • They couldn’t integrate their POS outlets to the PMS
  • The system didn’t allow them to perform Night Audits
  • They weren’t getting direct bookings
Nau Royal Boutique Hotel and Spa
Nau Royal Boutique Hotel and Spa
Hotelogix: Smart Hoteliering
Solution

Upon realizing the need to invest in a cloud-based PMS that could tackle all their issues, they began their search for the one that addressed their exact business needs.

This is when they discovered Hotelogix and realized how important a cloud-based PMS was to their boutique hotel.

This is how Hotelogix addressed their needs and was the chosen solution for all their problems:

  • It was a Cloud-based PMS that guaranteed automation of day-to-day tasks and easy integrations
  • Channel Manager integration allowing real-time two-way sync between OTAs & PMS
  • Supported unlimited POS outlets to be connected to the PMS
  • Web Booking Engine to increase direct bookings through their hotel website
  • They could now perform Night Audits, which played a critical role in closing day-to-day transactions
Results

Nau Royal Boutique hotel has been using Hotelogix Cloud PMS since 2016. With all the necessary tools at their disposal and thanks to automation of operational activities, the team at Nau Royal have been successful in saving several man-hours per week.

Here are some of the other successes that Nau Royal Boutique Hotel and Spa have witnessed since implementing Hotelogix:

  • 30% increase in revenue
  • 20% increase in OTA bookings
  • 20% increase in direct bookings
  • Zero Overbookings

Luxus Boutique Hotel, Canada

Canada’s Luxus Boutique Hotel switches to Hotelogix, overcomes overbooking and enjoys revenue growth of 10%

I’ve been in the hospitality industry for over 30 years now. And I’ve used plenty of software at different branded hotels. I can guarantee you that Hotelogix is the easiest software I’ve used. I give their support team a perfect 10 for always being there & promptly delivering whatever is promised!

chris-woodley
– Chris Woodley, General Manager
The Luxus Boutique Hotel
About The Luxus Boutique Hotel

The Luxus Boutique Hotel makes for the perfect choice for anyone looking for a luxurious getaway, with every room capturing the view of the St. John’s Harbor Narrows, a fitness centre, a highly recommended lounge, plush interiors, a café, walk-in closets in the rooms, etc.

The hotel is a short walk away from most of the local attractions in the area and just 7 km away from the St. John’s airport.

The boutique hotel has impeccable ratings and impressive reviews on all major travel review sites, which vouch for the fact that they deliver on their promise of ‘above the ordinary’.

Scenario and Challenges

It isn’t uncommon for small boutique hotels to run their operations manually, initially. And this was the case with Luxus, as well. The general assumption is that managing a hotel with just a few rooms shouldn’t be that big a problem. However, this notion is far from true as irrespective of size, the demands and challenges of hotel management are consistent to all hotels.

The management at Luxus were quick to realize that manually managing the hotel was not a sustainable solution.

They couldn’t keep up with the business demands and faced other challenges such as:

  • They couldn’t access the hotel’s data on the go. They had to be present physically to know what was going on
  • They faced a lot of overbooking and double-booking issues
  • Online distribution of inventory was not an option as they were not connected to a channel manager
  • Daily operations were time-consuming and exhausting as everything was done manually
Canada Luxus Boutique Hotel
Canada Luxus Boutique Hotel
Hotelogix: Smart Hoteliering
Solution

Keeping these challenges in mind, the management at Luxus Boutique Hotel decided to switch their operations to the cloud. They were convinced that Hotelogix PMS was the best solution for them, based on the following offerings:

  • Cloud-based PMS meant that they could access it anytime-anywhereChannel Manager
  • The Mobile Hotel app empowered them to manage their hotel using their smartphone
  • Channel Manager integration allowed them to distribute better and avoid overbooking
  • 24/7 Support ensured that any and all issues were addressed instantly
Results

Since Luxus Boutique Hotel switched to the cloud with Hotelogix in 2017, their online inventory distribution process has been automated. And with real-time flow of updates between OTAs and the PMS (and vice versa), they have successfully overcome overbooking hassles.

Here’s what the General Manager of the property, Chris Woodley, has to say. “Updating OTAs happens instantly now and so, we don’t have an issue with overbooking through these channels. This comes as a great advantage for us, as we only have 6 suites at our hotel.”

Here are some of the results they’ve seen with Hotelogix:

  • 10% increase in revenue
  • 20% increase in OTA bookings
  • Numerous man-hours saved weekly
  • Zero Overbookings

La Alhambra Apart Hotel, Brazil

Brazil’s La Alhambra Apart Hotel enjoys 30% increase in OTA bookings, thanks to Hotelogix

It was imperative for us to have a cloud-based PMS in place since I live in Argentina and my hotel is based in Brazil. Thanks to Hotelogix, I can now access the system from anywhere in the world. Our biggest boon has been the automation of online distribution that came with the channel manager integration.

gaston-olcese-owner
– Gaston Olcese, Owner
La Alhambra Apart Hotel
About La Alhambra Apart Hotel

La Alhambra Apart Hotel is a family-run business that has been serving guests for the last twenty years. Gaston Olcese, the owner, has been in-charge of the business since 2005, investing in its upkeep and giving the property the best of his attention.

This 27-room property is located less than a minute away from the Cachoeira do Bom Jesus Beach, offering complete accommodation with garden views, with free Wi-Fi and free parking. Canasvieiras Beach is 5 km from La Alhambra. Florianópolis’ city center is 25 km from the property.

Scenario and Challenges

La Alhambra Apart Hotel ran their day to day operations on their own in-house, on-premise Property Management System, which helped them manage reservations. But given that it was a very basic application, the system came with its own set of challenges, like:

  • It couldn’t allow the channel manager integration
  • This prevented them from communicating with OTAs in real-time
  • This further exaggerated their overbooking issues
  • The system was heavily time-consuming and cumbersome for the staff
  • They couldn’t remote access the system as it was not on the cloud

Considering that the owner Gaston Olcese lives in Argentina but the property is located in Brazil, they could no longer afford to manage their operations on their system. That’s when they began looking for a cloud-based PMS.

La Alhambra Apart Hotel
La Alhambra Apart Hotel
Hotelogix: Smart Hoteliering
Solution

After reviewing and testing multiple PMSs, La Alhambra chose Hotelogix as it presented them with exactly what they had in mind and which met all their requirements perfectly. Another factor that convinced them about the Hotelogix PMS was its simplicity and ease of use.

With Hotelogix, they could now:

  • Access all hotel-related data anytime-anywhere
  • Integrate with Channel Manager
  • Use the Mobile hotel App for better efficiency
  • Automate rate & inventory updates across OTAs in real-time
Results

La Alhambra Apart Hotel has been using Hotelogix cloud-based PMS for over three years now. In this period, they have attained a much greater efficiency in their operations as well as with their online distribution of inventory and rates.

Over the last three years, apart from saving numerous man-hours weekly, they have also successfully managed to:

Pousada ilhas de juquehy, Brazil

Pousada Ilhas de Juquehy, Brazil, overcomes overbooking & sees 30% revenue growth with Hotelogix

We find it so much easier now, to manage OTA inventory and rates with Hotelogix cloud PMS. We haven’t faced any problems with overbooking, since the implementation.

Luciana Machado, General Manager
Pousada Ilhas de Juquehy
About Pousada Ilhas de Juquehy

Built in 2000, with the goal of providing an unforgettable and pleasant stay to the guests, Pousada Ilhas de Juquehy has 23 rooms and is located in a privileged area of Juquehy.

The highly rated BnB is about 150 meters from the beach, close to restaurants and 10 blocks from downtown.

They offer a swimming pool, poolside bar, Japanese style hot tub, a lounge and a beautiful gazebo with the mountain’s view. Everything that makes for a complete stay is here at the Pousada Ilhas de Juquehy.

Scenario and Challenges

Pousada Ilhas de Juquehy did not use any hotel management system initially, which consumed a lot of their time. They had to operate everything manually, right from handling reservations to collating and generating reports.

Since this was proving to be increasingly time-consuming and exhausting, they began their search for a system that could take the load off them and bring about some much-needed order and efficiency at their hotel.

It was imperative for them to find a system that allowed the following:

  • Integration with Channel Manager
  • Automation and Generation of Reports
  • Easy-to-use Frontdesk
Pousada Ilhas de Juquehy using Hotelogix PMS
Pousada Ilhas de Juquehy using Hotelogix PMS
Hotelogix: Smart Hoteliering
Solution

Pousada Juquehy started looking for a system that would meet all their needs. They reached out to Hotelogix and got a thorough demo of the PMS. Soon enough they were certain that they had found the system they were looking for.

Hotelogix Property Management System met all the necessary requirements to be the solution chosen for the Pousada, being a system that had:

  • A 2-way Channel Manager integration
  • Easy-to-use system
  • Simple and quick implementation
  • Rich and diverse reports
  • Round-the-clock support in the preferred language – Portuguese
Results

Pousada Ilhas de Juquehy has been using Hotelogix – Property Management System for about a year, now. During this period, the manager Luciana Machado and her team has managed to save hours and shifted their focus to serving their guests better. In addition to saving hours of work with Hotelogix, they have also been able to:

  • Enjoy a 30% increase in revenue
  • Witness a 20% increase in the number of reservations via OTAs
  • Provide reservations directly via website
  • Overcome overbooking

Emotion Tulum Hotel and Hostal, Mexico

Mexico’s Emotion Tulum Hotel adopts Hotelogix PMS; sees a 30% spike in OTA bookings

Hotelogix has helped us immensely in automating inventory and rate updates across OTAs. We have witnessed a 30% increase in our OTA bookings and a 20% increase in revenue, since switching to their cloud PMS. I highly recommend Hotelogix PMS, as I sincerely believe that they have been a very good hotel management partner for us.

Antonio Paparella, Managing Director
Emotion Tulum Hotel and Hostal
About Emotion Tulum Hotel & Hostal

Situated in the diving and snorkeling hub of Mexico’s Tulum, Emotion Tulum Hotel & Hostal is a pet-friendly property that is a popular choice among budget travelers. They are rated across multiple hotel booking and review sites as an ideal choice for couples traveling on a budget. Located centrally, several tourist attractions are easily accessible from the property.

Scenario and Challenges

Prior to using Hotelogix, Emotion Tulum Hotel and Hostal had been managing their property manually. This gave rise to several operational roadblocks which, in turn, started having a negative impact on their revenue.

Some of the crucial challenges they faced while manually managing their hotel were

  • Staff hiring and training expenses
  • Operational efficiency was severely compromised
  • No remote access to hotel’s data
  • Managing accounts was very demanding
  • Generating reports was also a herculean task
Success Story of Emotion Tulum Hotel & Hostal Mexico with Hotelogix
Success Story of Emotion Tulum Hotel & Hostal Mexico with Hotelogix
Hotelogix: Smart Hoteliering
Solution

Considering the jeopardy posed by manual operations, the management at Emotion Tulum Hotel and Hostal decided to turn things around by moving to a cloud-based Property Management System. This is when they reviewed a few cloud-based PMSs and decided to adopt Hotelogix.

They chose Hotelogix as it was the only system that fit their exact business requirements. Some of the solutions offered by the cloud PMS were:

  • Value for money
  • Automation of hotel’s daily operations
  • Anytime-anywhere access to all hotel-related data
  • Easy and real-time update of rates and inventory across OTAs
  • User-friendly accounting feature
  • Comprehensive Reporting feature

Another important factor for the management to opt for Hotelogix cloud PMS was its ease of implementation and use.

Results

Emotion Tulum Hotel and Hostal have been using Hotelogix cloud PMS for over three years now. They have come a long way from when they handled operations manually, in terms of efficiency.

Here are some of the other key results they have seen since switching to Hotelogix:

  • 20% increase in revenue
  • 30% increase in OTA bookings
  • 10% increase in direct bookings
  • Round-the-clock support
  • Complete automation of daily operations

Emotion Tulum Hotel and Hostal have undergone a tremendous transformation in the way they manage their day-to-day operations. With the number of man-hours saved with automation, they now have the luxury of focusing on refining other key aspects of their business such as guest experience, online reputation, etc.

Speaking on how Hotelogix helped them transform the inflow of bookings from OTAs, Antonio adds, “We are extremely relieved now that we don’t have to manually log in and out of OTAs to updates inventory and rates several times a day. The automation of this task has been extremely helpful for us. We now utilize that time to improve other areas of our business operations.”

Hat Rock Inn, USA

Hat Rock Inn, USA, overcomes overbooking & enjoys 20% increase in revenue, thanks to Hotelogix

Hotelogix best suits my business needs. They are constantly striving to improve & update every detail of a product that is already far above its competitors. They are innovative and listen to their customers and offer tremendous support! It is wonderful to work with a company that you feel you have a personal relationship with, and are leaders in their field. I always look forward to each ‘rollout’ as I can’t imagine what they can improve on, yet, they continue to perfect a program that already makes my life easier and saves me money!

Joy Howell, Owner
Hat Rock Inn
About Hat Rock Inn

Hat Rock Inn is a 43-room hotel located in the tiny village of Mexican Hat in Utah, overlooking the San Juan River, Hat Rock. With a heated salt water pool, a spa, hiking trails, river access and a private sandy beach, this 4-star hotel makes for an ideal getaway for families and couples alike.

Scenario and Challenges

Previously, the management at Hat Rock Inn was using another cloud-based PMS to manage their operations. However, with their evolving business needs they decided to switch to a more robust system, as the one they were using posed several challenges, such as:

  • It didn’t support unlimited POS outlets
  • Its features were limited as well as very restrictive
  • It was way too expensive, i.e., the ROI was minimal
  • The support offered was neither real-time nor dependable
  • All this aside, the system was slow and highly complicated

Since these challenges began impacting their business, Hat Rock Inn decided to switch to a system that could deliver on efficiency and reliability. It is during this period that they discovered Hotelogix.

“Once we decided to address these challenges, we began reviewing many other cloud-based Property Management Systems, but none of them seemed right for us. I am happy to say that our search ended with Hotelogix. It was everything we needed in a PMS”, says Joy, Owner of Hat Rock Inn.

Hat Rock Inn, Utah improves operational efficiency with Hotelogix PMS
Hat Rock Inn, Utah improves operational efficiency with Hotelogix PMS
Hotelogix: Smart Hoteliering
Solution

Hat Rock Inn chose Hotelogix after carefully reviewing multiple other PMS providers. They arrived at this decision after witnessing how efficiently the cloud PMS addressed all their challenges.

Apart from empowering the management to stay on top of their hotel’s data anytime, anywhere, Hotelogix also helped them automate their daily operations to a great extent. They also were impressed with the ease of implementation and use that Hotelogix provided.

Some of the other solutions provided by the Hotelogix PMS were:

  • Unlimited POS outlets
  • Value for money
  • Round-the-clock & real-time support
  • Comprehensive reporting and accounting features
  • Uncompromised Data Security
  • Its ability to handle heavy volumes of work during peak season

Joy adds, “We especially love the fact that they have the option of ‘tabs’ in the frontdesk view. This is extremely handy when you have to work on multiple reservations.”

Results

Hat Rock Inn has been a happy customer of Hotelogix for over three years, now. Since the implementation, they have witnessed several advantages.
The ‘Live chat’ feature has been one of their favorites, as it allows them to address all issues instantly.

Some of the other results they have witnessed since switching to Hotelogix are:

  • 20% increase in revenue
  • 20% increase in OTA bookings
  • 20% increase in direct bookings
  • Zero Overbooking
  • Numerous man-hours saved daily

Speaking on how they could overcome overbooking issues with Hotelogix, Joy explains, “Once the rates are set up, it is very simple to update and there is no possibility of overbooking. This is of huge importance to us as there are limited hotels in the area.”

Umasari Rice Terrace Villa, Indonesia

Bali’s Umasari Rice Terrace Villa implements Hotelogix PMS; enjoys a spike of 20% in revenue and 10% in direct bookings

We had considered a few other cloud-based systems like Little Hotelier, etc. prior to finalizing Hotelogix. This cloud-based PMS has helped us immensely in automation, online inventory distribution and a lot more. Thanks to the Management Dashboard feature, we now have access to all crucial hotel data in the palm of our hands- literally anytime, anywhere.

Ketut Ginastra, Managing Director
Umasari Rice Terrace Villa
About Umasari Rice Terrace Villa

Umasari Rice Terrace Villa is a 11-room hotel, located in Tabanan, Bali. Set in a picturesque location in Mengwi, Umasari makes for an ideal couple’s getaway hotel. With a garden view from every room, this property is rated highly for ‘best value in Tabanan’.

Scenario and Challenges

Prior to implementing Hotelogix, Umasari Rice Terrace Villa carried out all their hotel operations manually. The most obvious challenge they faced with this arrangement was their operational inefficiency, as processes that could easily be automated still relied heavily on manual effort.

Aside from this, they also have several implied challenges, like:

  • They couldn’t connect their POSs to a single, unified system
  • Their data security was under threat
  • They didn’t have a single-view of all hotel-related data
  • Online distribution of inventory
Umasari Rice Terrace Villa - Hotelogix PMS
Umasari Rice Terrace Villa - Hotelogix PMS
Hotelogix: Smart Hoteliering
Solution

After reviewing a few cloud-based PMSs, the management at Umasari decided to go ahead with Hotelogix. They preferred working with Hotelogix since it provided them with the following solutions:

  • Complete automation of the hotel’s everyday operations
  • Option to connect unlimited POSs to the PMS
  • Uncompromised data security
  • Management Dashboard
  • Online inventory distribution
  • 24/7 live support to address issues in real-time
Results

Umasari Rice Terrace Villa has been using Hotelogix for almost a year now. In this short span of time, not only have they automated several processes but also witnessed significant upticks in several KPIs.

Thanks to automation, they have attained great operational efficiency, especially in the reception and restaurant departments.

Here is a glimpse of the progress they have made, since implementing Hotelogix:

  • 20% increase in revenue
  • 10% increase in OTA bookings
  • 10% increase in direct bookings from website
  • Significant decline in overbooking

Tudor Court Hotel, UK

Hotelogix fuels 30% spike in OTA bookings and 40% growth in revenue for London’s Tudor Court Hotel

Hotelogix Property Management system is very user friendly. It has helped us manage our guests, our hotel inventory as well as the staff’s time quite efficiently. Reservations, check-ins, and check-outs are now streamlined with Hotelogix. Thanks to the 24/7 support, we now have the luxury of time to decide on offers, promotions and marketing ideas for future. Time is money, and in many ways Hotelogix has helped us save on operational time that incurred into costs.

Kazi Rahman, General Manager
Tudor Court Hotel
About Tudor Court Hotel

Built originally in the 1850s as a private residence, this elegant Victorian listed building has been tastefully transformed into a comfortable 38-bedroom boutique hotel. Looking onto the picturesque and landscaped gardens of Norfolk Square and with Hyde Park, Kensington Gardens, Tudor Court provides a relaxing environment of calmness and tranquility, allowing guests to enjoy a pleasant and peaceful stay normally associated with hotels in the countryside.

Scenario and Challenges

Tudor Court was using an on-premise system previously which proved to be restrictive for them in more ways than one. Apart from not allowing them to evolve and scale their business, the other challenges that they faced with the on-premise property management system were:

  • They couldn’t connect their multiple POSs to their PMS
  • It didn’t provide the integration with a channel manager
  • It lacked reporting and accounting options
  • Overall, the features were very limited and restrictive
case-study-london-tudor-court-hotel-img-2
case-study-london-tudor-court-hotel-img-3
Hotelogix: Smart Hoteliering
Solution

The management at Tudor Court started looking for a system that could address their challenges. This is when they discovered Hotelogix cloud-based PMS which helped them with an easier and more effective way of managing their hotel. Being a cloud-based PMS, Hotelogix addressed all the issues that come with legacy systems, for example- data security and backup, remote access to data, and real-time updates, etc. Some of the other solutions offered by Hotelogix were:

  • Ease of implementation
  • Limitless potential to scale their business
  • Real-time two-way connect between the PMS and Channel Manager
  • Comprehensive accounting and reporting feature
  • Management dashboard
  • Its ability to handle heavy volume of work during peak seasons
Results

Tudor Court has been using the Hotelogix PMS for about a year now. In these months, they have managed to save numerous man-hours, something that they could never afford previously. They use this valuable time to build marketing and guest engagement strategies. They have also witnessed the following, since implementing Hotelogix:

  • 40% increase in revenue
  • Zero overbooking
  • Over 30% increase in bookings via OTAs
  • 10% increase in direct bookings
  • Zero operational errors