Effortless Multi-Property Booking Management
Guest Feedback Collection and Reputation Management
Collect guest feedback, improve online ratings and reputation, and stay ahead of your competition with Hotelogix.
Collect guest feedback, improve online ratings and reputation, and stay ahead of your competition with Hotelogix.
Optimize operations, manage bookings seamlessly, and boost occupancy with real-time syncing, centralized dashboards, and automated guest communication, all while driving increased revenue and efficiency
Leverage the power of a seamless connection between our Hotel PMS and TripAdvisor Review Express to automatically send emails to your guests asking for their reviews within 72 hours post-checkout. This way, you don’t miss out on sending emails to your guests seeking what they think about your services.
We not only help you in getting guest feedback, but we also help you view them in one place. Once the system receives reviews, you can view all of them on the Hotelogix Front Desk. Use positive feedback to promote your brand and offerings
As your Hotel PMS partner, we also enable you to know what is being said about you across online review platforms. Now, track online mentions on your brand in multiple languages from across hundreds of sources, including OTAs.
Respond to guest reviews with utmost professionalism. Take required action on each guest review and emerge as a hospitality brand that pays attention to guests. This helps in efficient brand building.
The night audit process generates several useful hotel reports for management including room details, counter-wise revenue details, revenue generated per-room/POS outlet, and tax collected per room/POS outlet, cancellations and no-shows, temporary reservations, etc for a particular day. Hotel night audit report also helps you with night audit counter report, night audit revenue report, night audit tax report, hotel trial balance report and other important reports.
This is considered as one of the most important hotel management reports. Hotel analytical report helps you analyze revenue generated by each of your salesperson, total sales made by a particular salesperson during a selected date range, and revenue generated as per selected market segment, etc. Plus, it also offers a no-show summary report, occupancy analysis report, market analysis report, company contribution analysis report, business analysis report, MIS report and manager flash report with budget, etc for further analysis. Most importantly, the Manager Flash Report helps your manager to take a quick look at the complete hotel business in terms of room-wise and POS-wise revenue for any date range that you choose to select.
Analyze guest reviews, understand their sentiment, and act accordingly to improve your service quality. Set targets to monitor and heighten service quality levels across properties in your chain.
Increase your chain hotel’s online visibility with improved online reputation and ratings. This has the potential to get you more indirect bookings via OTAs and metasearch engines, along with increased direct bookings from your website. Now, is it not a great way to boost occupancy and revenues?
Our customers love Hotelogix for its simplicity and reliability. It makes managing their hotels easier, so they can focus on delighting guests and creating unforgettable stays. See why they trust us to keep things running smoothly.
Bangkok-based Kokotel Hotels had a on-premise PMS that was proving too expensive to use. Its business had expanded and inventory tracking, accounting and bookings were all over the place.
Hotelogix’s cloud-based PMS provided them with a centralized dashboard of their properties. Integration with third party systems, financial reporting, and forecasting are now only a few clicks away.
The hotel achieved:
The COVID-19 pandemic had laid low Arkansas-based Wanderoo Lodge’s business. Moreover, lack of integration with channel managers slowed down daily operations.
Hotelogix enabled them to integrate with Airbnb and even helped set up a long-term stay program for guests who wished to work remotely. Working in the backdrop of the breathtaking Black Bass Lake was an offer not many could resist.
Based in Van Wert, Ohio, Fountain Inn faced operational challenges. The hotel struggled to manually check guests in and out, and hadn’t even tapped the online distribution model.
Hotelogix helped them with updated information on rates and inventory. A unified dashboard gave them data on key hotel metrics thereby boosting operational efficiency.
The hotel achieved:
Have questions about Hotelogix? Our FAQ section provides clear answers to help you understand how our solutions can benefit your hotel operations and improve guest satisfaction.
