Hotelogix Frontdesk is a no-compromise, Enterprise Level management solution that offers a long list of powerful features to streamline your work and enhance productivity. Such a system would usually bringforth an impression of a Complex application that could take days to understand and months to master. A long & taxing training may appear inevitable, and so would the efforts to retain the operational staff that is trained.
But this is only until you have watched it in action!!! Hotelogix offers Frontdesk with its revolutionary design and Graphical Interface that dramatically cuts costs and simplifies the tasks of managing your Frontdesk. Enjoy the power of an Enterprise PMS that lets you works with uncanny simplicity.
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Frontdesk Overview
Experience the power of booking multiple rooms & room-types with all calculations for rates & taxes managed automatically
Apply Multiple Rates & Packages or create special Packages on demand with complete control on Payments & Discounts. -
Group Reservation Overview
Simply draw the reservation on desired dates and specify the number of rooms and occupancy to Reserve Groups instantly.
Choose from available rates or promotional packages to apply, with automatic calculations for Room Tariffs, Discounts, Inclusive services and Applicable Taxes -
Single Reservation Overview
Reservations on the current date can be checked in.
The Group Reservation Form will display & let you manage all the details of the Group by the simple principle of ‘click to change’. -
How to make a new Reservation?
Making a new Reservations is like simply drawing them on the status chart.
Add guest info with choice of valid Rates & Packages to choose from & confirm Reservations in seconds. -
How to Check In a Reservation?
Simply right-click on the booking and select Checkin from the menu options to check-in the guest.
Invoke automatic printing of Check-in card, and all Service inclusions of Rates updated in respective Departments with schedules. -
How to make a new Reservation and Check In?
Draw the Reservation on current dates and accept deposits to check-in your walk-ins on the go.
Invoke automatic printing of Check-in card, and all Service inclusions in the applied rate(s) get updated in respective Departments with correct schedules.
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Single Reservation Overview
Manage or create the most complex booking transactions with amazing simplicity.
Carry out check ins, check outs, sharers, billings, or offer custom packages easily with policy driven charges.
All tariffs, taxes, rate inclusions with their allocation quantities & posting rhythm are managed automatically as per booking created. -
How to make a new Reservation?
Simply draw the reservation on desired dates on the selected room type, and select from only the valid rates/packages that filter show up automatically.
Set the number of Guests that is automatically limited to maximum allowed for the Room Type and watch the automatic calculations for Booking charge with Inclusive services and Applicable Taxes instantly. -
How to make a new Reservation and Check In?
Any Reservations created for the current date can be checked in as well.
The Single Reservation Form will display & let you manage all the details of the booking by the simple principle of ‘click to change’. -
How to Check In a Reservation?
Room can be checked in quickly on the Frontdesk only on the date of checkin.
Simply right click the Reservation to be checked in. The Checkin card is generated automatically -
How to take Payments?
Simply right click on the Reservation and choose payments to transact payments
Select from the acceptable payment modes that show up as set by your Hotel, and take the deposit with minimal clicks quickly.
Payments is a powerful section that shows ‘up-to-the-minute’ detailed room ledger account, with extensive options to split bills, unlimited multi-way routing of charges, creating allowances and generate unlimited number of folios. It supports multiple currencies with automatic currency conversions in real time and instant processing of credit cards.. -
How to Check Out a Reservation?
Checking out is another option easily accessible by right-clicking on the checked-in room on the Frontdesk, only on the check out date.
Choosing to check out consolidates all accounts from the different integrated points of sale(s) instantly and brings up the balances with options to flexibly generate Folios and settle them quickly. -
How to open an existing single reservation?
An existing Single Reservation can be opened in a Single Reservation Form by right clicking on it.
All details in the Reservation Form can be edited and any change in duration, sharers, multiple guest profiles, rates, room type, occupancy or inclusions, recalculates the booking amount & taxes automatically. -
How to open a new reservation?
A new Reservation may be opened in the Single Reservation Form to manage its details completely, and automatically limited by the set policies of your property.
Easily apply multiple rates/packages, discounts, special requests, set inter-departmental tasks, add multiple rooms & room types, add & process credit cards, apply early check in or check out charges and much more. -
How to add/edit Rates Packages?
Apply multiple rates/packages for a reservation, or even customize a package by merely clicking on them to change or add new rate inclusions.
All calculations for tariffs and taxes as per seasons, weekdays, occupancy levels, get managed automatically by the system. Also, the allocation quantities of inclusive services like meals, transfers etc along with their postings to appropriate departments at appropriate dates is handled by the system. -
How to change stay duration?
Based on our easy-to-manage, click to change principle that is available throughout the system, duration may also be changed by clicking on it.
All changes in rates, allocation quantities of inclusions, booking amount, taxes etc get updated as per applicable policies & availabilities. -
How to Add Room sharers?
Hotelogix supports multiple guest profiles for a booking that includes all the occupants, adults or children.
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How to Add an extra bed?
Extra Bed or Cot may be added from the Single Reservation Forms. The number of Beds can be set as per the room type.
As required, the number of days the extra bed is applied can be easily controlled for either throughout the stay, or for intermittent days during the stay -
How to split reserve change a room?
Hotelogix allows a booking spread across multiple Room types and a Booked Reservation or a stay can be easily split in different rooms.
All applicable tariffs as per the applicable rates/packages along with rate inclusions and taxes get calculated automatically. -
How to Add Credit Card details?
Multiple Credit cards can be added in the Reservation Forms as Guarantee, or for deposits.
Credit cards can be charged and processed directly through the system like a virtual terminal. -
How to Add arrival details?
You can specify the arrival details of the Guests along with schedule that can be used for transfers.
Creating a Single or a Group reservation on Hotelogix Frontdesk is as simple as drawing it on its easy to use Reservation Chart Interface. One can use the Quick Reservation form to do this instantly, or choose to enter details through the Reservation Forms, and manage all its components with complete control. Controls like applying multiple room rates, or booking on different date ranges for different room types, or accommodating special requests of a Group etc. are all easy to add and update on a simple principle of "click to change".
Group Reservation further lets you control each reserved room separately with all controls available in the Single Reservation Form of the specific reservation, which is again accessible by simply clicking on it.
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Group Reservation Overview
Experience the power of booking multiple rooms & room-types with all calculations for rates & taxes managed automatically
Apply Multiple Rates & Packages or create special Packages on demand with complete control on Payments & Discounts. -
How to make a Quick Group Reservation?
Simply draw the reservation on desired dates and specify the number of rooms and occupancy to Reserve Groups instantly.
Choose from available rates or promotional packages to apply, with automatic calculations for Room Tariffs, Discounts, Inclusive services and Applicable Taxes -
How to make a Group Reservation and Check it in?
Reservations on the current date can be checked in.
The Group Reservation Form will display & let you manage all the details of the Group by the simple principle of ‘click to change’. -
How to Check in a Group Reservation?
Multiple Rooms in a Group can be checked in quickly on Frontdesk.
Simply right click the Group to be checked in. The consolidated Checkin card is generated automatically. -
How to open an existing Group Reservation?
An existing Group can be opened in a Group Reservation Form by right clicking on it
All details in the Group Reservation Form can be edited and any change in duration, rates, room type, occupancy or inclusions, recalculates the booking amount & taxes automatically. -
How to open a new group reservation?
A new Group Reservation may be opened in a Group Reservation Form to manage its details completely, and as the set policies of your property.
Apply multiple rates/packages, discounts, special requests, set inter-departmental tasks, add multiple rooms & room types, add credit cards and much more. -
How to enter group owner details?
Group owner can be a Travel Agent, Corporate or an Individual. depending on the Group owner.
Appropriate Rates/Packages are displayed depending on the Group Owner type with Corporate discounts, Travel Agent Commissions applied & calculated automatically as per contracts and policies.
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How to Add/Edit Rates/Packages in a Group Reservation?
Apply multiple rates/packages for a reservation easily by merely clicking on them to change.
All calculations for tariffs and taxes as per seasons, weekdays, occupancy levels, get managed automatically by the system. -
How to change stay duration?
Based on our easy-to-manage, click to change principle that is available throughout the system, duration may also be changed by clicking on it.
All changes in rates, allocation quantities of inclusions, booking amount, taxes etc get updated as per applicable policies & availabilities. -
How to change the Room Type for a reservation in a Group?
Click on the room type, and select from the available options to change.
The tariffs & taxes update automatically. -
How to Add Guest(s) to the rooms?
Hotelogix allows multiple guest with details in a room.
Each occupant or sharer can be set to share the room charges to effect the billing accordingly. -
How to Add a new Room with its Guest name in Group Reservation?
Add or remove rooms to an existing Group intuitively by using the Group Reservation forms.
Available rates are applied and booking totals and taxes update instantly by the system. -
How to Add and Delete Room(s) to a group?
Add or remove rooms to an existing Group intuitively by using the Group Reservation forms.
Available rates are applied and booking totals and taxes update instantly by the system. -
How to Assign Specific Rooms to all Reservations in a Group?
Assign rooms in advance to accommodate special requests. Assign multiple rooms in a Group with a single click.
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How to change the number of guests in a specific room?
Change occupancy of each room in a group from one place and let the system handle allocation quantities for inclusions & add-on services.
Rates, allowances for inclusions and taxes are all managed automatically. -
How to change duration of a specific Reservation in the Group?
Assign rooms in advance to accommodate special requests. Assign multiple rooms in a Group with a single click.
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How to edit a Specific Reservation in a Group?
Group Reservation Form lets you simply manage Rooms in a Group together and yet change them separately with amazing simplicity for extended flexibility.
Click on the stay dates to change them and easily vary the length of stay/occupancy of any room in a Group.
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How to set Pay terms for a Group Reservation?
You can set the payment terms as payable by Group Owner (who may be a Travel Agent, an individual, or a Corporate customer) or by the Guest directly.
The bills/folios get generated as per pay terms, raised with charges divided in the name of appropriate parties, and requiring minimal adjustments if needed. -
How to Generate Folio/invoice in a Group Reservation?
Folios can be generated at any time after the check in and before check out (with the exception of the booking folio) by a mere click of a button.
The folio generation in Hotelogix is a powerful feature which lets you generate multiple folios with charges divided automatically amongst the room sharers and rooms almost instantly. -
How to Consolidate Accounts?
All room accounts get consolidated automatically during the Night Audit with postings from sales at integrated Points of Sales.
The system further lets you manually consolidate the accounts and update balances on demand. -
How to Route Charges?
With multiple folios generated as per the set pay terms, the system further allows unlimited routings within these folios, or route the charges selectively to new folios.
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How to close Folio and why?
The folios are editable until closed, and allow discounts, routing & splitting of charges and adding new charges. This is a unique feature to Hotelogix & a powerful way to manage check outs easily, even in a complex billing scenario.
Once settled, the folio can be closed, making them uneditable and available to accounts. -
How to take payments in a Group?
Hotelogix lets you accept payments in multiple currencies with live currency conversions and with margins personalised as per your Hotel policies.
Multiple modes of payments are available including direct credit card processing that lets you seamlessly charge cards while accepting payments. -
How to Route Payments?
Hotelogix allows unlimited folios, with unlimited routings of payments in both single and group bookings.
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How to perform Night Audit?
All reservation discrepancies get checked and get listed for user action. Example, current days pending check-outs get listed for extension of stay, or for checking out.
Folios get automatically generated (can be done manually as well) for Check-outs and No-Shows.
All charges for the next day get posted and the allowances for the package inclusions are posted.
Any extra charge posted on the Guest Account Statement due to human error gets rectified. Example, if Breakfast is charged, even though the room charge is breakfast inclusive, Night Audit corrects this by making a counter entry for the same.
Housekeeping status gets changed to Dirty, Touch-up or Inspect, as per the room status being Occupied, Available or Checked out. This happens whichever way you have set it in the Admin console.
The Cash Counters can be closed, and money can be withdrawn from them.
Date rollover happens. In other words, the active date of working changes over to the next day while the current days account get locked.
The Night Audit process ends with the reports for the day (called Night Audit Reports), that summarize the transactions and the resulting collections for the day.
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How to make a Sale?
- The products and services are organized in categories with a separate group for featured items, all on a touchscreen-ready user interface.
- Sell products/services directly, or transfer to room, and accept payments through different modes, including direct credit card processing through the system.
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How to make a Refund?
- Making a refund is as simple as making a sale.
- Open the sales folio and adjust the item quantities, or delete the returned items altogether and generate the refund folio quickly.
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Housekeeping Overview
- Housekeeping module organizes the rooms at your property in a easy-to-comprehend tabular form which clearly displays the housekeeping status of each room, their occupancy and the staff assigned to it.
- The Housekeeping staff can be easily assigned to the Rooms and allocate tasks with any special instructions if needed.
- The overnight status of the occupied or vacant rooms get updated and managed automatically during Night Audits, as per the policies set for your property.
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How to change Housekeeping Status?
- All Housekeeping tasks & status can be easily updated on the simple principle of ‘click to change’ that is available throughout the Hotelogix system.
