Humble Footprints Hotel/Hostel, Myanmar Hotelogix Helped Increase our Bookings by 30% in One Month (A case study of Humble Footprints Hotel/Hostel, Myanmar) A Quick Look: Humble Footprints was looking for a property management system that would help them manage Frontdesk, monitor bookings and rates. After evaluating multiple systems, the property finalized on Hotelogix as they were impressed with features like Guest Lookup, Housekeeping, Reports and Point of Sales. After integrating with Hotelogix’s Distribution System, they saw a significant increase of 30% in bookings and the staff saved about 2 hours of free time daily to attend to guests. About Humble Footprints Hotel/Hostel Humble Footprints Hotel and Hostel is a great choice for accommodation when visiting Yangon. The hotel and hostel are about 2 kms away from the city centre and about 25 minutes away from the airport. Aesthetically located, the property offers easy access to the city’s must-see destinations. The Challenges: Since Humble Footprints is a new property, they were dependent on the primitive pen paper methods and were finding it tough to manage their hotel operations manually. They were looking for a property management system that would help them automate operations. They evaluated multiple PMS providers before zeroing in on Hotelogix. The Selection Process: The main reason for choosing Hotelogix was that the system was easy to adapt and had user-friendly features like Booking Engine, 24/7 support, Housekeeping etc. The team was also pleased with the Point of Sales integration that Hotelogix provided. They were quite impressed with Hotelogix’s 24/7 live chat feature that solved all the queries within a few hours. Why Hotelogix? The hotel took a free trial of the property management software and found the system easy-to-adapt that could be used by every member of the staff. Hotelogix customer support team was loved by every member of the staff as the team was available to solve their queries regarding the system during their trial period. Jarvis says, “Hotelogix is the first PMS we used as ours is a new property. While I evaluated other systems, I found Hotelogix to be the best. It has easy-to-adapt features. ” Benefits of Hotelogix: When Humble Footprints adopted Hotelogix, they witnessed a drop in the rate of errors. Mr. Jarvis, General Manager of the property was overwhelmed with the Hotelogix Distribution System integration that helped him increase the hotel bookings. “I have seen a rise of 30% in bookings after integrating with Hotelogix Distribution System and my staff is able to save 2 hours per day to attend to guests. I find the Hotelogix live chat service useful as I can pose my queries any time and I always get a response within a few hours. The 24/7 support team is at my assistance any time of the day.” Jarvis Tay, General Manager, Humble Footprints Hotel and Hostel
Flip Flop Hostel, Taiwan With Hotelogix, our Hostel Enjoys 10% Savings Every Month (A case study of Flip Flop Hostel, Taiwan) A Quick Look: Flip Flop Hostel was looking for a PMS that would help customize as per its hostel’s needs which are very different from a hotel’s requirements. Also, they were previously using a PMS that did not allow integration with SiteMinder. After considering multiple systems, they found Hotelogix’s solution to be perfect as it allowed them bed-based management, offered SiteMinder channel manager and helped save 10% on OTA commissions every month using the web booking engine. About Flip Flop Hostel Flip Flop Hostel is located only 5 minutes away from the heart of Taipei, the Taipei Main Station. The hostel has won the ‘Best Hostel in Taiwan 2013’ award by hostelworld.com. The Challenges: Flip Flop, being a hostel, wanted a bed-based management system instead of a room-based one that many property management systems offered. They found Hotelogix’s solution for hostels to be perfect as it allowed them to customize the Front desk and all operations according to a hostel’s needs and let them manage as per beds. Also, they were previously using a property management system which did not allow integration with SiteMinder for their channel management. This led to limitations in marketing their online room inventory. Hotelogix, being the first premium cloud based PMS to have gone live with SiteMinder became the natural choice for Flip Flop Hostel. The hostel also has limited staff members, i.e. 3 people, so they required a PMS which would be easy to use and manage, with zero or minimal training period. The Selection Process: Mr. Dabin Wu, Co-Founder of Flip Flop Hostel considered multiple systems before zeroing in on Hotelogix. The main reason for choosing Hotelogix was the 24/7 support provided along with the user-friendliness of the interface, which was better than the others. The hostel was also in the process of developing a travel desk and café and was pleased with the Point of Sale integration that Hotelogix PMS provided. Dabin says,“Our old PMS had limited functions and was unable to integrate with channel manager, so we were seeking a new solution to meet our requirements. Hotelogix was one of the systems we shortlisted and it turned out to be beyond our expectations because of its reasonable fare, 24/7 live support, user-friendly interface, integration with channel manager, fully customized settings and web booking engine.” Why Hotelogix? Hotelogix offered an extremely easy-to-use interface that could be adapted by the staff with minimal training. It also provided 24/7 support and live chat to solve any queries. With a host of features to improve the hostel’s daily operations and maximize online room inventory, it became the PMS of choice for Flip Flop Hostel. “The various reports generated by Hotelogix PMS are way better than other PMS providers which helps us a lot in analyzing and enhancing our operations. Just give it a try, you’ll know how Hotelogix can help you save time and boost your business,” elaborates Dabin. Main Benefits of Hotelogix: Flip Flop Hostel found Hotelogix to be the perfect combination of high quality, reasonable price and simplicity of use. When their staff was using the older system, there was a lot of time wasted as manual efforts were required. After implementing Hotelogix, it has freed up staff time by 1-2 hours per member per day, which is better utilized to improve guest experience. The housekeeping module and night audit feature of the PMS have also helped the hostel reduce efforts and errors. “We have just recently shifted to Hotelogix and are sure that with this change we shall expect a higher number of bookings, and savings of nearly 8 to 10% every month due to Hotelogix’s direct web booking engine.” Dabin Wu, Co-Founder, Flip Flop Hostel
Regency Grand Suites, The Philippines Regency Grand Suites, Philippines Turns To Hotelogix Property Management System To Eliminate Manual Processes And Streamline The Operations A Quick Look: Regency Grand Suites faced multiple problems as they were manually handling their operations which consumed a lot of time and the staff found it difficult to cater to the guests’. On adopting Hotelogix cloud PMS, the Philippines-based hotel witnessed an increase in the sales turnover, saved a lot of money on the IT infrastructure and reduced dependencies on staff. About Regency Grand Suites Regency Grand Suites is situated in Manila, Philippines and it serves as a home right at the heart of Manila’s vibrant lifestyle capital. The hotel offers satisfyingly designed and affordable rooms, well-appointed amenities, accessibility to leisure spots and transport hubs; all tailored to heighten comfort and convenience. The Challenges: Regency Grand Suites, being a new hotel faced multiple problems in handling their operations. In spite of using various freeware software, they had to deploy extra human resources that resulted in high risk of errors. The hotel had a different platform for housekeeping management, had to manage the OTAs separately and had a lot of manual processes daily that were time consuming and getting difficult for the staff to handle. The hotel staff couldn’t spend enough time with their guests due to this and they were going through a rough phase as they could not handle their operations well. “We had been using a Freeware legacy PMS before deciding on Hotelogix. We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS would have to help us get easy access to our business data anytime, from anywhere, and save on our IT infrastructure costs.” The Selection Process: The owner, Amin Jamal, was clear about what he was looking for in a new PMS- a user-friendly interface to streamline their operations, one platform to manage OTAs, housekeeping etc., cutting down dependencies on people and freeing the staff of manual processes. After taking a trial, they found Hotelogix to be the best fit. Why Hotelogix? Hotelogix has a good presence in the Philippines market and the local implementation partner, Enable Hospitality Inc., which had previously introduced hotels like Hotel Centro and Azalea Residences to Hotelogix, are successful examples of properties that have been using Hotelogix’s PMS services and have greatly benefited from them. Regency Suites witnessed the presence of Hotelogix in the Philippines market and the local implementation partner also recommended Hotelogix’s services to the hotel. Regency Suites, Philippines considered multiple PMS service providers before finalizing on Hotelogix cloud-based property management system because of its simplicity of use and list of features offered, Mr. Jamal says, “Real-time unified distribution system was important for us to increase bookings. We were looking for an integration with SiteMinder channel manager and powerful interface of GDS [which covers services from Galileo, Worldspan, Sabre and Amadeus]. In this context we found only Hotelogix to be perfect.” The owner felt that Hotelogix cloud-based PMS increased the sales turn over to his hotel business, successfully reduced dependencies on manual work and saved him a fortune on the IT infrastructure. He is now confident that Hotelogix will give their business a quick ROI and boost their occupancy levels. He is also impressed with Hotelogix cloud-based PMS that allows him to work from anywhere and access housekeeping, OTAs, booking engine, POS terminals etc.; all at the same time and on one platform. Main Benefits of Hotelogix: The hotel also experienced benefits like: Channel Manager helped the hotel in managing online room inventory and increase in online bookings. Payment Gateway gave them the flexibility to work with payment gateways of their choice. Housekeeping worked in complete sync with the FrontDesk providing them with quick maintenance tools and daily task list. POS terminals helped them keep things organized and increased the sales. GDS Service is helping them get better connectivity to offline and online travel agents, with which they aim to increase their hotel’s presence globally. Hotelogix Support Regency Suites’s owner was very impressed with Hotelogix’s team of professionals who were available online 24/7. Amin Jamal found the team to be competent and very supportive. He also appreciates the fact that Hotelogix works with their customers closely and positively listens to their feedback and suggestions. ”We screened Hotelogix with a very long list of options available on a cloud-based property management system in the market and found Hotelogix PMS with Unified Distribution bundle to be just the best and most optimal solution that we were looking for : and they offered us a very great price as well! Also Hotelogix PMS has a great good will in the Philippines which drove me mostly to go with them,” states Mr. Amin Jamal.”
Hotel Imperial, Haiti Our Bookings Increased by 20% in Less Than a Month after Implementing TripConnect with Hotelogix (A case study of Hotel Imperial, Haiti) A Quick Look: The hotel staff was managing the property manually which was time consuming and complex. The hotel was looking for a tool that would help them organize the management and most importantly increase their bookings online. On choosing Hotelogix, they witnessed an increase of 20% in bookings in less than a month. The powerful combination of Hotelogix PMS & TripConnect helped the hotel attract visitors from Turkey, France, South Africa, Italy & UK, as earlier the hotel received visitors only from USA. About Hotel Imperial A 25-room business hotel, Hotel Imperial is located strategically in North Haiti and travelers can easily find it by the national road. It offers facilities like a swimming pool, outdoor and indoor restaurant as well as a conference room. The spacious rooms, few with balconies and a mountain view, attract visitors on business as well as leisure trips. The Challenges: The hotel team was managing the property as well as online bookings manually by relying on emails and excel sheets, which was time consuming and complex. The hotel found it unsystematic and were looking for a tool that would help them organize the management of the property as well as increase bookings online. Hotel Imperial already had a presence on TripAdvisor and got to know from their guests that they had referred to TripAdvisor reviews before visiting them. The hotel team then realized the need to boost their presence on TripAdvisor. They researched and got to know about TripConnect that could increase direct bookings to their website and save on commissions paid to Online Travel Agents. The Selection Process: The hotel had shortlisted a few vendors that offered a cloud-based property management system online but realized that some systems were not available for use in places like Iowa and Haiti. Then they found Hotelogix online and took a free trial of their system. They saw that it was available for use in their location and decided to start using the property management system to streamline the hotel operations. Once implemented, they found it easy to manage reservations from any place by just connecting online. The operations became more systematic after using the PMS. They were also pleased to know that Hotelogix was a premium partner of TripConnect. On checking the prices, it suited them well and they opted to integrate TripConnect with the property management system. Main Benefits of Hotelogix: Hotelogix benefitted Hotel Imperial by not only helping them manage their property better but by also saving them costs of commissions given to OTAs, as TripConnect increased direct bookings to their website. The interface also helped them invite more guest reviews on TripAdvisor and expanded their reach. The hotel would earlier get visitors mostly from USA but after implementing TripConnect with Hotelogix, they started witnessing an increase in the number of guests visiting from countries like Turkey, France, South Africa, Italy and UK. “The combination of Hotelogix PMS and TripConnect is a powerful tool to increase our hotel bookings. Hotelogix PMS automatically updates all channels with rates and availabilities and the FrontDesk gets updated with bookings in real time. It has increased our bookings by 20% in less than a month.” Ms. Lelibeth Duran, Operations Manager, Hotel Imperial
Hotel Property Management System for Hotel Hlid, Iceland From Chaotic Management to Automated Operations, Hotelogix Made it Possible for Us (A case study of Hotel Hlið, Iceland) A Quick Look: The hotel was being managed by three partners at different locations who relied on traditional methods of managing the property using notebooks and excel sheets. This led to multiple issues and then they decided to adopt Hotelogix PMS which automated all their operations and the staff found Hotelogix PMS very simple to use. About Hótel HlÃð Hótel HlÃð is located on the south west part of Iceland, in a beautiful place called Ölfus and is one hour away by car from the capital of Iceland, ReykjavÃk. The hotel is an excellent choice for people who want to relax in the beautiful nature of Ölfus and it is located between the mountain Hjalli and the river Ölfus in a quiet environment. The hotel offers 21 rooms, single, double and family. A spacious dining hall and a hot tub at the rock garden are few of the amenities offered by the hotel. The Challenges: The hotel saw a new management team take charge in the summer of 2013. Since the three partners of the team were in different locations, they began relying on traditional methods of managing the property by using notebooks and excel sheets, and communicated via emails. This led to multiple challenges such as issues in sending emails back and forth, data getting lost and scenarios where the emails got misread. On many occasions, this also led to cancellation of bookings. The team realized that they required something that would automate all the operations to run the hotel in a systematic manner, a system that could be accessed from different locations. The Selection Process: The management team researched online and found out about cloud based property management systems which would help them seamlessly manage multiple functions of their hotel from a single point. Once they discovered Hotelogix online, they took a free trial and watched the demo videos. They realized that it was a very simple system to use and decided to go ahead. Main Benefits of Hotelogix: After adopting Hotelogix, Hotel Hlið eliminated all problems in communication as there was no manual dependency and everyone had access to the same data. The three partners in the management team also saved on costs of traveling to the property, as they access real-time data from anywhere, using an internet connection. They find Hotelogix’s 24/7 support accessible and their queries have always been answered within 24 hours. The restaurant point of sale and the web booking engine is something they are impressed with. These modules have eased their operations and reduced their work load significantly, increasing direct bookings on their website. “Since we were re-inventing our operations, having a system like Hotelogix proved to be a boon. It automated all operations making it easy for our newly hired staff. We did not have to waste much time on training. The demo videos were very helpful. Also, the training provided by the support team was fantastic. We are already seeing a good number of bookings. Hotelogix PMS also delighted us with its in-built Restaurant Point of Sale module which made our operations even easier. Overall, Hotelogix has been a cost-effective solution. I would recommend it other hotels.” Mr. Kettil, Manager, Hotel Hlið
Zerohotel, Chile Hotelogix Helped Increase our Bookings by 61% Year-on-Year (A case study of Zerohotel, Valparaiso, Chile) A Quick Look: The hotel was using a legacy system earlier and found it tough to manage their operations as they had to manually update the room inventories which led to double bookings. After integrating with Hotelogix PMS, they witnessed an increase in online bookings. The staff was happy as they didn’t have to manually update the bookings & could access their system from anywhere, without any extra fee or hardware. Hotelogix helped the staff cut down on manual procedures & helped the staff save a lot of time for other things. About Zerohotel Zerohotel is located at Cerro Alegre in ValparaÃso, Chile, and boasts of a privileged location as it is within walking distance from the best restaurants and tourist attractions in town. The house was built in 1880 and despite its restoration, it still maintains the authentic spirit of Valparaiso. The décor invites you to discover the essence of Valparaiso while lending a comfortable home-like ambience. The hotel has 3 terraces with frontal bay view and 9 rooms; 4 with an open view of the Bay, and 5 with street or lateral view. The property also offers free Wi-Fi to its customers. The Challenges: In the past, the hotel was using a legacy property management system that was not user-friendly and did not update the room availability automatically. The hotel faced the problem of overbooking since reservations from OTAs were manually added during the day, while the front desk ended up reserving rooms during the night. They also had to pay extra according to the number of computers on which the system was being used. These issues increased the complexities in managing the property, which made the hotel look for alternatives. The Selection Process: The management team was clear about what they were looking for in the new PMS – a user-friendly interface, integrated with OTAs so that online reservations could be done automatically, and paying just for the system regardless of the number of computers that would be connected to it. After taking a trial, they found Hotelogix to be the best fit. Why Hotelogix? “Hotelogix had what we were looking for: updating of bookings, checking the system in any laptop without any extra fee or hardware, creation of new rates and management of different OTAs (mainly Booking.com, Expedia and Splendia) from one site (SiteMinder). Now, we do not have to work separately with all OTAs. We are saving almost 100% time, thanks to it. All we have to do now with online reservations is simply check the bookings to prepare the rooms accordingly. No manual procedure is required.” Ms. Carolina Medina, Sales Manager, Zerohotel Main Benefits of Hotelogix: In today’s changing landscape, online bookings are important for any hotelier’s business and Zerohotel is no different. They have been seeing an increase in online as well as direct bookings after using Hotelogix. This has made the hotel understand the importance of dealing with a fully integrated system like Hotelogix. Online Bookings:After implementing Hotelogix, Zerohotel experienced approximately 61% increase in bookings year-on-year. In November 2012, they had 20 bookings from Booking.com & Expedia and in December 2012, they had 21 bookings. One year later, they had 32 bookings in November and 34 bookings in December. Direct Bookings:With the Hotelogix web booking engine integrated on their website, Zerohotel has witnessed an increase in direct bookings as well, thus saving on commissions given to OTAs. Reduced dependency on OTAs has in turn boosted revenues for the hotel, which is something to cheer about.
Vanessa Hotel, Greece Hotelogix eased our hotel operations and helped distribute online (A case study of Vanessa Hotel, Zakynthos, Greece) A Quick Look: The hotel was using spreadsheets to manage their operations and faced multiple challenges. As it was a seasonal hotel, they had to manually enter the bookings during winter. When they were looking for a property management system, they came across Hotelogix and were impressed with its Channel Manager, 24/7 support system and Housekeeping features. The hotel was so impressed with the trial version that they purchased Hotelogix PMS the second day itself. The hotel is experiencing a lot of ease as the bookings have started coming automatically from the OTAs and no manual intervention is required. About Vanessa Hotel The green island of Zakynthos in Greece attracts many visitors and Vanessa Hotel is located in the heart of Kalamaki, a beach resort town in Zakynthos. It is a popular hotel, with its traditional Zakynthian architectural design and spacious, comfortable rooms. It is surrounded by a pretty tropical garden and large swimming pool at the center of the grounds. Each room is fully equipped with all amenities, including full kitchen and balcony. Vanessa Hotel has been rated as one of the top hotels in Zakynthos because of its great location, quality service, friendly staff, spectacular facilities and affordable prices. The Challenges: Vanessa Hotel was earlier using spreadsheets to manage the operations of their property and they faced multiple challenges with it. Being a seasonal hotel, the winter months were tedious as they had to enter bookings by hand and constantly had to be in the office to get everything in order for the summer to avoid over bookings. During those months, if the management team was away from the island, they could not access the data remotely. Sometimes during power cuts, they were unable to start the system. With multiple hurdles coming in the way of smooth operations, they felt that this method of managing the property was restricting them and it was time to look for an alternative way. Selection Process: While searching for a property management system, the team at Vanessa Hotel had very strict criteria – the program they would choose had to be easy to use, have channels manager connection capabilities, a good support system, along with many other options that they required. There was another cloud PMS that they tried but found Hotelogix a lot easier to use. Hotelogix also offered features like Channel Manager and 24/7 support that the other PMS company did not provide. The flexibility of Hotelogix, which gave Vanessa Hotel more options like housekeeping management and adding a pool or bar to the system, made it a clear winner. “After a long, relentless search, Hotelogix kept coming up as number 1 on lists of programs that would fit our needs, and we saw that there is a free trial period, so needless to say we gave it a try. We were blown away by all the capabilities of the program. So much so that we did not finish our trial period, we bought the program on the second day. It fits the way hotels in Greece are run so perfectly that we did not hesitate to purchase.” Gina Mantzioris, Manager, Vanessa Hotel Why Hotelogix? Vanessa Hotel was able to experience a lot of ease after implementing Hotelogix as bookings started coming automatically from OTAs and no manual intervention was required. The fact they could work on the property management system at any hour of the day, from remote locations was a pleasant relief. Main Benefits of Hotelogix: Changing rates on all channels at one go became a matter of a click. Hotelogix also constantly updated the system and the team noticed that in these updates, features that they had specifically requested to help their business run more smoothly, were also included. “We can honestly say this was the most relaxed winter in our hotel’s history, because in combination with the channel manager feature, all our bookings were entered automatically and we didn’t have to worry about it. We would recommend Hotelogix to anyone in the hotel business – small or large hotels. It will give you peace of mind, allow you to manage your hotel in ways you never thought possible, and most importantly, it will make your lives a lot easier.” Dimitris Flemotomos, Owner, Vanessa Hotel Hotelogix Support: Vanessa Hotel found the support team at Hotelogix to be excellent. They appreciate that Hotelogix support staff was available 24/7, which helped them immensely inspite of the time zone difference. The staff at Vanessa Hotel could contact Hotelogix support with any inquiry they had, at any hour of the day.
Hotel Arqueologo, Peru Hotelogix PMS simplified reservations and room distribution (A case study of Hotel Arqueologo, Cucso, Peru) A Quick Look: The hotel was managing their day-to-day operations using spreadsheets and faced a difficult time due to the manual management process. Once they implemented Hotelogix PMS, it streamlined their operations in a more efficient and cost effective manner, which encouraged them to also purchase the distribution system. Hotelogix’s SiteMinder integration made it easier for the hotel to streamline their room distribution on channels. This helped them save time and avoid overbookings. The hotel could also save a lot of money on IT infrastructure and support with Hotelogix’s solution. About Hotel Arqueologo Hotel Arqueologo is a small artistic 3 star hotel with 18 rooms, located in downtown Cusco, Peru. The quaint hotel is a five minute walk from the main square, in the ancient devout neighbourhood of San Blas with narrow streets, Inca walls, colonial balconies and baroque style chapels. It is a hotel full of character, beautiful decoration, and with all the amenities necessary to make one feel at home. Hotel Arqueologo offers a restaurant, a bar and free internet services. The Challenges: The administration of Hotel Arqueologo was earlier using only spreadsheets to manage their daily operations, reporting, housekeeping and reservations. Due to the manual management process, the hotel had a tough time managing and checking reservations, room availability and tracking their payments. Hotel Arqueologo also had a difficult time distributing their rooms on OTAs and juggling room inventory across their various distribution channels. Why Hotelogix? Hotel Arqueologo implemented Hotelogix PMS in June 2013 to streamline their operations in a more efficient and cost effective manner. They also chose the Hotelogix distribution system and they are now able to organize their distribution through SiteMinder. Main Benefits of Hotelogix: Hotelogix PMS, being integrated with SiteMinder made room distribution easier and effective for the hotel while streamlining operations. This helped them save time by not having to make manual bookings in the system and avoid overbookings. The PMS also allowed them to organize and check all reservations made over different periods, manage room inventory, track payments, and check room availability in real time. The reporting system enabled the hotel to improve their Risk Management by accelerating the process in checking accurate monthly revenues. By implementing Hotelogix PMS, Hotel Arqueologo also saved costs on IT infrastructure and support. Hotelogix Support: Hotel Arqueologo has been highly satisfied with Hotelogix’s 24/7 support that patiently helped them with all their queries. A very important aspect was the 24/7 availability of Hotelogix’s Support Team, where we could pose our queries and get resolution at any time. Joel Evrard, General Manager, Hotel Arqueologo
Cangkringan Jogja Villas & Spa, Indonesia Hotelogix: The Cangkringan Jogja Villas & Spa, Indonesia (A case study of The Cangkringan Jogja Villas & Spa, Indonesia ) A Quick Look: The hotel was using a legacy based PMS prior to implementing Hotelogix which led to high costs. They realized the importance of cloud based system and chose Hotelogix over other offline PMSs like VHP, Fidelio, Realta as Hotelogix offered them numerous solutions and benefits, turning out to be highly cost effective. The hotel owner is very impressed as he could save over 9000 USD by implementing Hotelogix. About The Cangkringan Jogja Villas & Spa The Cangkringan Jogja Villas & Spa is a boutique resort located in the foothill of Gunung Merapi , Yogyakarta, Java, Indonesia offering five star butler service. Built in a blend of Javanese and Modern architecture, this boutique resort and spa, is the perfect destination for honeymooners, family retreats as well as business trips. Guest can enjoy 19 individually designed villas, and 8 rooms, surrounded by a lush tropical garden, a private pool and an open air living room with personalized butler service. Background & Pain Points The Cangkringan Jogja Villas & Spa implemented the Hotelogix PMS in August 2013. Prior to this the hotel was using a legacy based PMS for managing the hotel. The boutique hotel realized that a legacy PMS was not suitable for them because of the prohibitive costs. They wanted a system that could be implemented without the high investments in IT infrastructure and regular maintenance costs. The hotel felt a cloud based system would be a better fit for their needs since there would be no extra implementation costs, plus they would not require dedicated IT staff to monitor their IT infrastructure since all updates, system upgrades and everything else would be taken care of automatically. Hotelogix Solution and Benefits No need to buy local servers or install any cables since the PMS is cloud based Can be accessible anytime and from anywhere, only an internet connection is required No need for any IT staff to maintain the servers, maintenance is done online Cost effective especially compared to an offline legacy model Reasons for Choosing Hotelogix Easy to use Provides complete security with regard to monetary transactions and information Cost Effective Great reporting system – Offers reports to give great insight into our present and future business projections We chose Hotelogix because compared to offline PMSs like VHP, Fidelio, Realta etc., it offers numerous solutions and benefits and is very cost effective. We saved over 9000 USD by choosing Hotelogix since we didn’t invest in any hardware, cables, IT staff etc. Ruby M. Aries, Operation Director, The Cangkringan Jogja Villas & Spa
Kairali Ayurvedic Group, India Hotelogix: Kairali Ayurvedic Group, India (A case study of Kairali Ayurvedic Group, India ) A Quick Look: The hotel group required a solution which could be used across their multiple properties and was affordable. The chain evaluated many systems, both cloud based and legacy, and finalized on Hotelogix. It offered them a single point solution that could streamline their operations and distribution on a single cloud based platform. The Sr. Manager finds Hotelogix to be the best solution in terms of support, creditability, maintenance and ease of use. About Kairali Ayurvedic Group Kairali Ayurvedic Group was established on the ground of Ayurveda research. This serene Ayurvedic resort is perfectly integrated into its natural surroundings. Employing a unique design concept for the architecture & interiors that is based on VastuShastra, the Indian version of “Fengshui”, it provides luxury haven for Ayurveda treatments & yoga retreats. The Ayurvedic Healing Village mergers a traditional approach with the best of modern holistic luxury. Background & Pain Points The Kairali group of hotels were facing numerous difficulties in managing online bookings, check in and check out as well as managing their tariffs and operations. The group required a solution which was cost-effective and can be used across their multiple properties. The hotel evaluated several cloud based and legacy PMS before finalizing Hotelogix. Hotelogix was able to offer them a single point solution that could give the group the ability to streamline operations and distributions on a single cloud based platform. The solution was not only cost- effective but a single point dashboard could manage their multiple properties saving them time as well as resources. Hotelogix Solution and Benefits Substantial increase in the number of online bookings due to online visibility in the global marketplace. Cost-effective. The group saved nearly 10,000 USD by investing in a cloud based system as opposed to a Legacy system. With Hotelogix they didn’t need to invest in any hardware, licences or training costs. Efficiency has increased since real time information is available to stakeholders across the group and from anywhere. Secure data which gets backed up in almost real time. Reasons for Choosing Hotelogix The group was able to try the PMS on their properties for free with the 15 day free trial before going ahead. Efficient support Can be used across multiple properties Accessible from anywhere Cost-effective “The Hotelogix is the best software that I have ever used. I have used other PMS and software but in terms of support, credibility, maintenance and ease of use, Hotelogix has been the best.” Pawan Kamra, Sr. Manager (Marketing-Online) / System Administrator, Kairali Ayurvedic Group