KePSLA pulls guest stay data from Hotelogix to generate AI-powered sentiment analysis and review insights.

Overview:
KePSLA is an AI-driven platform that analyzes guest reviews, feedback, and sentiment to help hotels understand their reputation better. When integrated with Hotelogix, it pulls stay and profile data to connect feedback with specific guests or segments. This allows GMs and marketing teams to identify trends, address issues, and improve service delivery.

Benefits:

• Syncs guest profiles and stay data from Hotelogix to personalize analysis.

• Offers sentiment insights from reviews across multiple platforms.

• Helps improve guest satisfaction by identifying service gaps.