Location: Indonesia

Indonesia’s Balitamansari Hotels Group witnesses a 15% increase in its revenue with Hotelogix Cloud Hotel PMS

“Hotelogix is one of the best Hotel PMSs in the Hospitality industry. The best part is it is incredibly simple to use. Our staff is much more productive with less manual errors. Our sales team can sell immediately due to the real-time connectivity.”

About Balitamansari Hotels Group

Balitamansari Hotels Group is a renowned chain hospitality brand that operates with three properties : Taman Sari Resort, Amertha Bali Villas and Puri Taman Sari. Located across magnificent destinations, all of the group’s hotels offer 3-star category services to their guests. The group draws leisure travelers from around the globe seeking serenity and top-notch Balinese hospitality amidst nature.

Scenario and Challenges

Prior to the adoption of Hotelogix, the management at Balitamansari Hotels Group used an on-premise system to handle operations. However, with time, they started facing many operational bottlenecks with the existing system that stalled their enterprise’s overall growth.

Some of the major problems they faced were –

• It was not an all-in-one Hotel PMS
• It did not offer centralized control to manage multi-property operations
• It didn’t help them with a Central Reservation System (CRO)
• The system couldn’t get integrated with a channel manager solution
• Increased IT costs leading to an inflated software ownership

Solution

Upon deciding to adopt a smart and new-age Hotel PMS to ensure efficient operations across multiple properties, the management evaluated a few options before going ahead with Hotelogix Cloud Hotel PMS.

Some of the operationally imperative solutions offered by Hotelogix are :

• All-in-one and enterprise-grade Hotel PMS
• Centralized control to manage multi-property operations from a single point
• Central Reservation Office (CRO) to manage reservations for member properties from the central office
• Integrated channel manager to help them distribute inventory on OTAs in real-time
• Low Capex leading to lower cost of Hotel PMS ownership
• Over a hundred hotel management reports

Results

Things have changed for the management at Balitamansari Hotels Group since the adoption of Hotelogix Cloud Hotel PMS in 2018. Here are some of the other crucial results they have witnessed with Hotelogix –

• A 15% increase in overall revenue
• Around 30% saving on IT costs
• Efficient multi-property management
• With the CRO, managing reservations for all the hotels from a central location has become hassle-free
• Increased online visibility and occupancy via OTAs, thanks to the Hotel PMS and channel manager connect
• They are now able to make data-driven decisions with actionable reports

Hotelogix: The Cangkringan Jogja Villas & Spa, Indonesia

(A case study of The Cangkringan Jogja Villas & Spa, Indonesia )

A Quick Look: The hotel was using a legacy based PMS prior to implementing Hotelogix which led to high costs. They realized the importance of cloud based system and chose Hotelogix over other offline PMSs like VHP, Fidelio, Realta as Hotelogix offered them numerous solutions and benefits, turning out to be highly cost effective. The hotel owner is very impressed as he could save over 9000 USD by implementing Hotelogix.

About The Cangkringan Jogja Villas & Spa

The Cangkringan Jogja Villas & Spa is a boutique resort located in the foothill of Gunung Merapi , Yogyakarta, Java, Indonesia offering five star butler service. Built in a blend of Javanese and Modern architecture, this boutique resort and spa, is the perfect destination for honeymooners, family retreats as well as business trips.

Guest can enjoy 19 individually designed villas, and 8 rooms, surrounded by a lush tropical garden, a private pool and an open air living room with personalized butler service.

Background & Pain Points

The Cangkringan Jogja Villas & Spa implemented the Hotelogix PMS in August 2013. Prior to this the hotel was using a legacy based PMS for managing the hotel.

The boutique hotel realized that a legacy PMS was not suitable for them because of the prohibitive costs. They wanted a system that could be implemented without the high investments in IT infrastructure and regular maintenance costs. The hotel felt a cloud based system would be a better fit for their needs since there would be no extra implementation costs, plus they would not require dedicated IT staff to monitor their IT infrastructure since all updates, system upgrades and everything else would be taken care of automatically.

Hotelogix Solution and Benefits

• No need to buy local servers or install any cables since the PMS is cloud based
• Can be accessible anytime and from anywhere, only an internet connection is required
• No need for any IT staff to maintain the servers, maintenance is done online
• Cost effective especially compared to an offline legacy model

Reasons for Choosing Hotelogix

• Easy to use
• Provides complete security with regard to monetary transactions and information
• Cost Effective
• Great reporting system – Offers reports to give great insight into our present and future business projections

We chose Hotelogix because compared to offline PMSs like VHP, Fidelio, Realta etc., it offers numerous solutions and benefits and is very cost effective. We saved over 9000 USD by choosing Hotelogix since we didn’t invest in any hardware, cables, IT staff etc.

Ruby M. Aries, Operation Director, The Cangkringan Jogja Villas & Spa