What is cloud-based hotel management software, and why is it relevant for hotels in the Philippines? Cloud-based hotel management software (often called a Cloud Hotel PMS) is a solution that helps hotels manage/streamline daily operations, including reservations, front desk operations, housekeeping, billing, and reporting. For Philippine hotels, it’s especially relevant because it eliminates the need for expensive hardware and allows hoteliers to access the PMS on the go, anywhere, to track KPIs and hotel performance and oversee operations, even when their properties are scattered across islands.