¿Cómo hace Hotelogix para gestionar múltiples propiedades? Hotelogix permite acceder a múltiples propiedades utilizando un mismo usuario y contraseña desde la Consola de Super Administrador. Esto asegura un acceso rápido y también facilita pasar de una propiedad a otra cuando se tienen varias.
¿Hay alguna opción para imprimir todas las tarjetas de llegada o todos los folios de salida? Es posible transferir/dividir los cargos? SÃ, hay una opción imprimir todas las tarjetas de registro de llegada y los folios de salida durante la AuditorÃa Nocturna. SÃ, Hotelogix le permite dividir los folios de múltiples maneras, transferir transacciones en distintos folios tanto en las reservas individuales como grupales. Esto se encuentra en la sección Pagos de la Reserva.
¿Cuáles son las Plataformas de Pago en línea que están disponibles con Hotelogix? Hotelogix soporta todas las pasarelas de pago más populares. La integración con una pasarela de pago requiere que usted solicite una a través de su banco. Nosotros podemos recomendarle algunas de las más populares (como Authorize.net, WorldPay, PayPal, Verisign, Protex, Googlecheckout, Quickpay, MyvirtualMerchant, Moneris, CCAvenue, Payseal ICICI, HDFC, Citibank, etc), pero lo más importante es que su propio banco que tiene que contar con soporte para ella. Una vez seleccionado el procesador de tarjetas de crédito a través de su banco, podemos configurarlo con una tarifa única U$ 500.
What about Security and Safety of our Data & PCI Compliance? Your data is yours. You back it up. You store it. Anytime, anywhere. But your data is safer with us, and less likely to be abused or misused ever. We employ rigid, commercial industry standard server and network architecture which provides “5 nines” (99.999%) data-center security, uptime, redundancy and firewalls. We are further heading towards security compliances like adhering to PCI standards for the credit card info that you may want stored in the system, and also have security certification. Your data is thoroughly safeguarded from any external threats and moreover safe from getting lost with regular backups and mirrors in a protected server environment of our Host Partner Amazon’s EC2 Cloud in USA.
Is there any option for printing all arrivals registration cards or all departure folios? Also can we route/split charges? Yes, there is option for printing all arrivals registration cards and departure folios during Night Audit. Yes, Hotelogix lets you split the folios in multiple ways, route transactions on folios dynamically for both, the Single and Group Reservations. You will find this in the Payments section of the Reservation.
What happens if one or more of my sites running Hotelogix face a virus problem or their systems crash? Nothing! Since Hotelogix is a hosted solution, your data is well protected. You can still access your data and stay online through any computer that has Internet connectivity.
Will you have the ability to track repeat guests and load them into a new reservation? Yes, in Hotelogix, you never need to enter information twice. Be it a Guest or even your partners, Travel Agents, Corporate Customers.Just type the first three letters of the Guest first name, or last name, or their phone number, or city, or Guest ID, and the system immediately gets to work and pulls out the matches to select from your past records. It similarly works for your Travel Agents and Corporate customer profiles that you work with.
What are the online Payment Gateways that are available with Hotelogix? Hotelogix supports all popular payment gateways. Integrating with a payment gateway requires you to apply for one through your bank. We can make recommendations for the popular ones that are available (like Authorize.net, Worldpay, Paypal, Verisign, Protex, Googlecheckout, Quickpay, MyvirtualMerchant, Moneris, CCavenue, ICICI Payseal, HDFC & Citibank etc.), but more importantly your own bank that needs to support it. Once you select your credit card processor through your bank, we can set it up with a one-time fee @ US $500.
How does Hotelogix handle multiple properties? Hotelogix allows access to multiple properties from the same login id and password from Super Admin Console. This ensures fast access and it’s also easy to switch between multiple properties.
Is your GDS connection available yet? Do you have Channel Management? I would at least like to hook up to Expedia’s portals? The GDS /IDS connectivity is available as an integrated offering with Hotelogix. This feature is now enjoyed by lot of our customers. We are connected to all popular GDSs and over 1200 Reservation sites along with close to 600000 Travel Agents worldwide. “Hotelogix Architecture is designed to seamlessly integrate Reservations, Frontdesk, Housekeeping, Spa, POS’s, and even your website, Room Inventory Distributions through the GDS/IDS, your Marketing Offices (multi-location) & the Travel Agents you work with, on a unified platform.”