How do I upgrade to any plan? To upgrade from the Free Trial to Paid plan, choose the plan as per your requirement, click on the ‘Buy’ button and complete the payment. Alternatively, write to us at sales@hotelogix.com and we’ll assist you with the transition.
What types of payment do you accept? We accept payment by all popular cards like Visa, MasterCard, American Express and more.
What is your billing cycle for the paid plans? It is a 30-day billing cycle. Your contract gets renewed every month and will continue unless we receive further notification from you. (This does not apply if you choose the yearly plan).
What happens to my billing if I change my room inventory in the future? The pricing of Hotelogix PMS will change based on the change in the number of rooms. So, your monthly subscription will increase or decrease accordingly and this will reflect in your next billing cycle.
Do you offer a refund? We want our customers to be satisfied with our product. To accomplish this, we offer a 15-day free trial of our PMS so that you can use the system before you sign up. As we have a ‘try before you buy’ approach, we do not offer a refund for our product.