A Quick Look: Villa Maroc has been using Hotelogix’s Channel Manager, Facebook booking engine and GDS integrations which helped the hotel increase their bookings by 55%. The TripConnect integration by Hotelogix has helped them scale up their reviews to 364, thus making them stand on the 17th position on TripAdvisor. Villa Maroc was using a legacy system prior to Hotelogix which was incapable of integrating with the Channel Manager which slowed their booking process. The staff was often found making errors in invoicing hence the owner started looking for an alternative. The transition to Hotelogix was smooth and proved beneficial.
Situated in Essaouira, the Villa is the first quintessential Riad (traditional Moroccan house/palace converted into a hotel) in the medina of Essaouira. Villa Maroc consists of 24 rooms which redefines luxury as the resort is a lavish combination of Thai beach side living and furnishings from North Africa.
Villa Maroc was using a local legacy PMS which was constrained by technology, lacked integrated channel management and other mediums to sell rooms online.
Apart from this, the owner often found the staff making errors in invoicing which resulted in a lot of slip-ups.
The owner, Abderrahim Ezzaher, was quite upset with the results, “Since I was using a legacy system, there were limitations and errors that proved to be costly for our business, not to mention the huge investments made. It did not give us great ROI.”
Abderrahim’s peer and a very old user of Hotelogix, Mr. Grégoire Aubron, owner of Jardin Des Douars, suggested him to move out of legacy and invest in a cloud based PMS.
When Abderrahim took a trial of Hotelogix PMS, he found the system to be user-friendly and highly affordable. He immediately opted for Hotelogix and since then there has been no looking back. Hotelogix came with a powerful PMS and a centralized Distribution System which helped him not only streamline the operations but also build a stronger market presence. He eventually opted for Hotelogix’s PMS in French language and was assisted by the local support team Forleaders to set the system up in no time.
“There are not many comprehensive Cloud PMSs that are available in French. I appreciate Hotelogix offering its service in the language of our choice along with a local support team that we can reach out to anytime,” says Abderrahim.
The owner is pleased with the results. He says, “I am so happy to see the results after opting for Hotelogix that I would readily recommend it to my peers so that they can also benefit from Hotelogix. The local support is incredible and I feel that Hotelogix is the ideal software for cottages, villas, boutique hotels and guest houses.”
Mr. Abderrahim Ezzaher
Owner, Villa Maroc, Morocco
Hotelogix has recently on boarded 11 Riads who are using the PMS and Distribution System. One of the recent clients is Riad Noir D’Ivoire which is regarded as the best Riad in Marrakech.
Note: Hotelogix is now offering a Free Forever PMS plan. View details.