In our recently held webinar ‘How to Maximize Reviews on TripAdvisor’, we had hoteliers and accommodation providers from all over the world joining us. We got an overwhelming response from all our participants who actively engaged with us
The hotel industry has evolved from mere spreadsheets to new-age technology that runs hotel functions smoothly, decreasing dependency on human resources. A few decades ago, if someone had to make a hotel booking, they would have to call the
Our recent webinar on maximizing reviews on TripAdvisor brought together a lot of hoteliers and professionals from the hospitality industry. It was clearly a topic that interested all kinds of accommodation providers. Our panel of experienced speakers
Did you know? Attracting new guests will cost your hotel 5 times more than keeping an existing one. Research reveals that cost of keeping an existing guest is 10% of the cost of acquiring a new one. (Source: marketingdonot).
Italian-American writer and actor Vanna Bonta once said “There is no hospitality like understanding.”
When it comes to guest service in the hospitality industry, this statement holds especially true. The most effective guest experience practices are often the