Leverage online reviews and comments

Reports suggest that 70% of travelers look at up to 20 reviews in the planning phase. This opens the door of opportunities to reach and attract new guests.

You should start responding to your hotel reviews whether positive or negative, with good energy. In your comments you can include few interesting things that people can find on your website such as discount coupons, images, videos and so on. This helps in driving prospective guests to visit your website and increases the chance of direct booking.

Hotelogix’s integration with Review Express helps your hotels get more reviews in an automated manner. The collected reviews is reflected on Hotelogix Frontdesk and allows you to respond to the comments without any hassle.