How does Hotelogix multi-property management system help hotel chains/groups simplify operations? It allows the management at hotel groups and chains to centrally oversee processes across all their member properties with just a single sign-on. It enables them to manage reservations, inventory, POS outlets, travel agent/corporate client profiles, distribution, rates, revenue, guest history, analytics, and more across the portfolio in real-time.
Does Hotelogix offer a Central Reservation Office (CRO) tool? Yes, it does. The CRO feature lets call center agents or centralized sales teams access availability and bookings for all properties in real time. This enables faster booking responses, more direct bookings, fewer overlaps, and better guest satisfaction.
Can users access it on other devices? Yes. Hotel owners, CEOs, GMs, and other decision-makers can access the solution from anywhere and at any time with their mobile phones. Hotelogix Mobile Hotel PMS App helps them keep track of operation-critical KPIs, including RevPAR, ARR, occupancy, etc., to stay on top of the game.
Is there support and learning assistance for staff using Hotelogix? Absolutely. HLX provides: ACE (Automated Coaching Engine) for on-screen guidance In-product live chat support “How‑to‑use” learning materials for efficient onboarding and usage 24/7 support with a dedicated account manager This helps hotel staff get productive with minimal ramp-up time.
Is there any example of a successful large-scale deployment of the Hotelogix multi-property management system? Hotelogix powered the largest multi-property deployment of over 50,000 rooms across more than 500 properties during FIFA 2022 in Qatar.
What is Hotelogix multi-property management system, and who is it designed for? Hotelogix multi-property management system is the most comprehensive and enterprise-grade Hotel PMS on the cloud, tailored for growing hotel chains and groups. It allows the management at hotel chains/groups to ensure efficient multi-property (member hotels) management with centralized control from their head offices.
Does Hotelogix multi-property management system help hotel groups/chains with their expansion efforts? Yes, it does. Hotel chains can utilize the robust platform to add new properties quickly. Hotelogix enables rapid setup and staff training, efficiently bringing the new property under the group’s centralized control. The best part is that hotel groups/chains using Hotelogix multi-property management system have realized their expansion goals while keeping IT overhead costs under control.
Does Hotelogix multi-property management system integrate with other third-party solutions? Yes. It integrates with a host of best-in-class third-party solutions, including channel managers, web booking engines, revenue management systems, CRMs, accounting systems, point-of-sale systems, and loyalty systems via open APIs. It allows hotels to choose and pick their preferred solution and manage operations across departments.
How are security and data protection handled in Hotelogix? Enterprise-grade security includes: PCI compliance ISO 27001 certification TLS/SSL encryption Firewall-protected servers Automated backups and recovery Multi-factor authentication (MFA) These features collectively ensure secure, resilient, and compliant data handling.
Will AI work with my current hotel systems? Future AI solutions are being developed to integrate seamlessly with popular hotel software systems. Whether you’re using a PMS, booking engine, or channel manager, AI tools are expected to connect easily and enhance the systems you’re already using. This means hotels can get the benefits of AI without replacing their entire tech stack.