Customer Success Story

Humble Footprints Hotel/Hostel, Myanmar

Hotelogix Helped Increase our Bookings by 30% in One Month

(A case study of Humble Footprints Hotel/Hostel, Myanmar)

A Quick Look: Humble Footprints was looking for a property management system that would help them manage Frontdesk, monitor bookings and rates. After evaluating multiple systems, the property finalized on Hotelogix as they were impressed with features like Guest Lookup, Housekeeping, Reports and Point of Sales. After integrating with Hotelogix’s Distribution System, they saw a significant increase of 30% in bookings and the staff saved about 2 hours of free time daily to attend to guests.

About Humble Footprints Hotel/Hostel

Humble Footprints Hotel and Hostel is a great choice for accommodation when visiting Yangon. The hotel and hostel are about 2 kms away from the city centre and about 25 minutes away from the airport. Aesthetically located, the property offers easy access to the city’s must-see destinations.

The Challenges:

Since Humble Footprints is a new property, they were dependent on the primitive pen paper methods and were finding it tough to manage their hotel operations manually. They were looking for a property management system that would help them automate operations. They evaluated multiple PMS providers before zeroing in on Hotelogix.

Humble Footprints Hotel/Hostel, Myanmar
Humble Footprints Hotel/Hostel, Myanmar
Hotelogix: Smart Hoteliering
The Selection Process:

The main reason for choosing Hotelogix was that the system was easy to adapt and had user-friendly features like Booking Engine, 24/7 support, Housekeeping etc. The team was also pleased with the Point of Sales integration that Hotelogix provided. They were quite impressed with Hotelogix’s 24/7 live chat feature that solved all the queries within a few hours.

Why Hotelogix?

The hotel took a free trial of the property management software and found the system easy-to-adapt that could be used by every member of the staff. Hotelogix customer support team was loved by every member of the staff as the team was available to solve their queries regarding the system during their trial period.

Jarvis says, “Hotelogix is the first PMS we used as ours is a new property. While I evaluated other systems, I found Hotelogix to be the best. It has easy-to-adapt features. ”
Benefits of Hotelogix:

When Humble Footprints adopted Hotelogix, they witnessed a drop in the rate of errors. Mr. Jarvis, General Manager of the property was overwhelmed with the Hotelogix Distribution System integration that helped him increase the hotel bookings.

"I have seen a rise of 30% in bookings after integrating with Hotelogix Distribution System and my staff is able to save 2 hours per day to attend to guests. I find the Hotelogix live chat service useful as I can pose my queries any time and I always get a response within a few hours. The 24/7 support team is at my assistance any time of the day.”

Jarvis Tay, General Manager, Humble Footprints Hotel and Hostel

At a Glance

Humble Footprints Hotel/Hostel

Yangon, Myanmar

  • Easy to adapt PMS system
  • Powerful customer service
  • Useful features like Guest Lookup and Reports