How It Works with Hotelogix:

The integration between Guestara and Hotelogix PMS allows hotels to automatically sync guest stay data — including check-in, check-out, booking source, room type, and guest contact details — into the Guestara platform. This enables real-time guest communication, feedback collection, and sentiment tracking, all without leaving the Hotelogix environment.
Once integrated, Guestara listens to key events in the guest journey (e.g. check-in, mid-stay, checkout) and automatically triggers pre-defined workflows such as surveys, personalized messages, or service alerts.
What is Guestara?

Guestara is a guest engagement and experience management solution that helps hotels gather feedback, resolve issues proactively, and boost online reputation. By connecting with your PMS, it delivers actionable insights and enables automated communication workflows based on guest behavior and preferences.

✅ Key Benefits of the Integration:

1. Real-time Automation

Guestara uses guest lifecycle data from Hotelogix to trigger timely surveys, messages, or alerts at check-in, during stay, and post-departure.

2. No Need to Switch Systems

Hotel staff can monitor guest sentiment, address complaints, and respond to feedback — all from within the Hotelogix interface.

3. Improved Reputation & Loyalty

Proactive issue resolution leads to more positive reviews, reduced negative feedback, and higher guest return rates.

5. Data-Driven Personalization

Combine stay data with guest feedback to personalize future communications and improve service delivery.