Sioux Motel, South Dakota, USA Sioux Motel in the USA automates operations, saves 70%-80% of daily time, and boosts revenue by 30%-35% Property Name Sioux Motel How did they manage operations before Hotelogix ? Manually Association with Hotelogix Since 2023 Solutions offered Cloud Hotel PMS, Mobile Hotel PMS App, Channel Manager integration About Sioux Motel Located in the heart of Murdo’s entertainment district, Sioux Motel offers convenient access to top local attractions like the Pioneer Auto Museum and South Dakota’s Original 1880 Town. Known for its clean, well-kept rooms and charm, the motel is a favorite among travelers seeking comfort without the frills. Its consistently positive online ratings reflect its reputation for friendly service and reliable hospitality. Challenges Before implementing Hotelogix, Sioux Motel relied on manual processes to run day-to-day operations. However, as the hospitality landscape evolved and competition intensified, it became clear that this traditional approach was holding them back. The limitations soon translated into operational bottlenecks and missed growth opportunities. Here’s a look at the key challenges they encountered. Difficulty in managing reservations, including check-ins and check-outs Error-prone housekeeping scheduling Couldn’t make operational decisions without KPIs No real-time OTA distribution, leading to less sales and overbooking Negatively impacted staff efficiency, revenue growth, and, most importantly, guest experience Solutions Facing the operational challenges mentioned above, management chose to digitize the motel operations, ultimately selecting Hotelogix’s modern, cloud-based, all-in-one hotel property management system. Cloud-based Hotel PMS Mobile Hotel PMS App Channel Manager integration “We upgraded to Hotelogix cloud PMS in 2023 to automate operations, improve efficiency, reduce errors, save time, and serve guests better. Today, Hotelogix is the best solution for motels like ours as it has fulfilled all our requirements.” – Rosemarie Shoop, Owner of Sioux Motel Benefits Sioux Motel has been harnessing many benefits with Hotelogix. Here are some of them that are worth highlighting. Automated and streamlined daily operations – reservations, check-ins/outs, housekeeping Improved staff efficiency with 70%-80% of daily time saved Accessing hotel position on the go, anytime Improved OTA visibility and sales and eliminated overbookings, thanks to real-time channel manager integration Knowing guest preferences to offer better services Most importantly, enhanced revenue by about 30% to 35% “Hotelogix is extremely easy to use, enabling us to execute tasks faster. Its excellent 24/7 support differentiates it from others.”- Rosemarie Shoop, Owner of Sioux Motel
Hat Rock Inn, USA <!– –> Hat Rock Inn, USA, overcomes overbooking & enjoys 20% increase in revenue, thanks to Hotelogix “Hotelogix best suits my business needs. They are constantly striving to improve & update every detail of a product that is already far above its competitors. They are innovative and listen to their customers and offer tremendous support! It is wonderful to work with a company that you feel you have a personal relationship with, and are leaders in their field. I always look forward to each ‘rollout’ as I can’t imagine what they can improve on, yet, they continue to perfect a program that already makes my life easier and saves me money!“ Joy Howell, Owner Hat Rock Inn About Hat Rock Inn Hat Rock Inn is a 43-room hotel located in the tiny village of Mexican Hat in Utah, overlooking the San Juan River, Hat Rock. With a heated salt water pool, a spa, hiking trails, river access and a private sandy beach, this 4-star hotel makes for an ideal getaway for families and couples alike. Scenario and Challenges Previously, the management at Hat Rock Inn was using another cloud-based PMS to manage their operations. However, with their evolving business needs they decided to switch to a more robust system, as the one they were using posed several challenges, such as: It didn’t support unlimited POS outlets Its features were limited as well as very restrictive It was way too expensive, i.e., the ROI was minimal The support offered was neither real-time nor dependable All this aside, the system was slow and highly complicated Since these challenges began impacting their business, Hat Rock Inn decided to switch to a system that could deliver on efficiency and reliability. It is during this period that they discovered Hotelogix. “Once we decided to address these challenges, we began reviewing many other cloud-based Property Management Systems, but none of them seemed right for us. I am happy to say that our search ended with Hotelogix. It was everything we needed in a PMS”, says Joy, Owner of Hat Rock Inn. Solution Hat Rock Inn chose Hotelogix after carefully reviewing multiple other PMS providers. They arrived at this decision after witnessing how efficiently the cloud PMS addressed all their challenges. Apart from empowering the management to stay on top of their hotel’s data anytime, anywhere, Hotelogix also helped them automate their daily operations to a great extent. They also were impressed with the ease of implementation and use that Hotelogix provided. Some of the other solutions provided by the Hotelogix PMS were: Unlimited POS outlets Value for money Round-the-clock & real-time support Comprehensive reporting and accounting features Uncompromised Data Security Its ability to handle heavy volumes of work during peak season Joy adds, “We especially love the fact that they have the option of ‘tabs’ in the frontdesk view. This is extremely handy when you have to work on multiple reservations.” Results Hat Rock Inn has been a happy customer of Hotelogix for over three years, now. Since the implementation, they have witnessed several advantages. The ‘Live chat’ feature has been one of their favorites, as it allows them to address all issues instantly. Some of the other results they have witnessed since switching to Hotelogix are: 20% increase in revenue 20% increase in OTA bookings 20% increase in direct bookings Zero Overbooking Numerous man-hours saved daily Speaking on how they could overcome overbooking issues with Hotelogix, Joy explains, “Once the rates are set up, it is very simple to update and there is no possibility of overbooking. This is of huge importance to us as there are limited hotels in the area.”