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From Boutique Hotels to B&Bs, Independent Lodging Destinations are Praising Hotelogix

Jan, 2015

From Boutique Hotels to B&Bs, Independent Lodging Destinations are Praising Hotelogix
When it comes to hotel and lodging technology, simplicity is key, especially for small- to mid-size independent properties that typically have challenges different from the larger brands and five-star hotels. Owners and operators are discovering that the Hotelogix cloud-based PMS easily gives them everything they need to run their hospitality business. From the system's simple set up and quick implementation/training time to its easy-to-navigate workflows and seamlessly integratable web booking engine, Hotelogix is fast becoming the above-property PMS of choice for today's cost- and price-conscious independent owners and operators.

Hotelogix is the only cloud PMS currently used in more than 75 countries. The solution facilitates critical operational tasks, such as front desk, restaurant and spa management, housekeeping, reporting and more. It also enables hotels to connect to online booking channels in real time, providing a single point of control.

Users of Hotelogix have witnessed significant increases in working efficiency:

"The amount of time we took to manage our reservation system and reporting has been reduced by 75% with Hotelogix."
-- Mark Shemel, Chief Operating Officer and Founding Partner, Think Properties, New York

Think Properties, a Manhattan-based real estate brokerage and management company, has been operating with Hotelogix at its boutique lifestyle Hotel 32ǀ32 in New York for several years. Mark Shemel, Think Properties COO and founding partner, said: "With Hotelogix, we never have double bookings, and always have a clean way to view our progress from anywhere at any time." Hotel 32ǀ32 is successfully using Hotelogix FrontDesk module along with its Web Booking Engine and Channel Manager. The FrontDesk module displays up-to-the-minute reservation status with simple point-and-click controls. FrontDesk is the heart of the hotel's operation, keeping managers connected to all key departments. HotelogixWeb Booking Engine enables travelers to make confirmed booking and pay securely online while the hotel maintains and centrally manages its rate levels, as inventory is automatically updated on all distribution networks.

"Hotelogix is simple for the entire staff to understand. "
-- Joshua Nelson, Retreats Director, Camp Eagle, Rocksprings, Texas Named Texas'

"Best Adventure Destination" by Competitor magazine, Camp Eagle, a 285 room property needed to automate its front desk operation, prevent double bookings and give their guests a chance to book online as per their comfort. Retreats Director Joshua Nelson said: "When we were looking for a property-management solution, Hotelogix stood out from among the rest in terms of price and functionality. Within a month's time, I had all of my staff on the system and it was ready for use. My team was completely comfortable with the system in no time."

A satisfied customer since June of 2011, Camp Eagle is benefitting from the Hotelogix FrontDesk module, Web Booking Engine and its Payment Gateway integration. Simplified workflow has saved their time in managing bookings and guests. It now allows their guests to book directly online and the critical operations are handled skillfully by the system.

"Hotelogix' web booking engine is well suited for our boutique hotel's needs."
-- Erin Cardigan, Owner, The White Dove Rockotel, New York

For themed hotels, implementing technology can sometimes be a major bottleneck, as most PMS's and booking engines don't complement themed websites. The White Dove bed and breakfast in Woodstock (New York) wanted a web booking engine to integrate with its rock 'n' roll themed site. They researched providers online but didn't find a booking button that was functional and attractive.

Owner Erin Cardigan said she needed a solution that streamline reservations and blended with the look of her "Rockotel" design. Cardigan said: "I was planning the launch of my hotel's newly themed website, and the Hotelogix web booking engine turned out to be the perfect solution, as it is easy to customize to showcase our branding and design (including changing the color, font and size, etc.)."

Hospitality's 'Easiest to Use' PMS
"What each property type, regardless of segment, has in common is that it needs technology to orchestrate day-to-day business transactions PLUS deliver on guests' expectations for easy online booking and payments," said Aditya Sanghi, Hotelogix CEO. "The beauty of Hotelogix is that it operates in the cloud, taking the burden of maintaining hardware and software -- and its associated costs -- off the shoulders of operators.

"Hotelogix is so simple to use that it can almost self-enable a property," he said. "The entire solution is designed around simplifying workflows that make the lives of small property owners much more efficient."

In a small-property environment, front desk staff are challenged daily to manage multiple tasks, from responding to online reservation queries and handling check ins and checkouts, to personally fulfilling on-site guest requests Hotelogix provides a multi-tasking environment unlike any other in the hospitality industry, and it is affordable for every size operation.

With Hotelogix, independent properties can:

• Leverage the cloud and access the business anywhere, anytime
• Integrate critical operations, including reservations, restaurants, distribution, accounts, online bookings and payments all on one platform;
• Simplify the hotel management process with a great user experience
• Save substantially on IT infrastructure, maintenance and operational costs • Manage multiple properties through a single point dashboard
• Monitor and manage performance with back office and reports
• Control rates and inventory distribution from a single point dashboard • Increase revenues by plugging in to the global online marketplace

FREE PMS Offering Through its new "Freemium" program, Hotelogix is giving one user subscription of its premium cloud-based PMS to any property owner wishing to experience operating in the cloud. The Freemium package provides one user with access to front desk, an integrated booking engine for hotel website, unlimited POS for restaurants and spa, housekeeping, and user reports. Even Freemium customers will enjoy data security of the highest standards with reliable cloud servers for uninterrupted service, safety for their data backed-up continuously, and ready access to 24/7 online support provided by highly trained, knowledgeable and always available in-house hospitality experts.

To get started with the Hotelogix PMS, properties simply need a computer and a basic Internet connection. Hotelogix will manage server maintenance, interconnectivity with the sole staff user and database administration in the cloud, enabling each property to easily work with a minimal infrastructure.


Hotelogix is a unique, cloud-based, end-to-end, hospitality technology solution, built to seamlessly manage hotels, resorts, serviced apartments or multi-location hotel chains, by providing a single window to manage all hotel operations and bookings (online and offline). Hotelogix also integrates with travel agent networks and external booking sites, providing a wider inventory distribution, along with real-time integration with partner sites, group booking websites, and other central reservation systems. Hotelogix is used by both new hotels, hotels previously unable to afford such 360 degree technology, and hotels looking to replace legacy systems with a web-based SaaS solution, which gives greater functionality and a higher level of integrations for distribution of inventory. Hotelogix offers 24x7 live support and transparent pricing plans to its customers, and is hosted on highly reliable and secured cloud services. Founded in 2008, Hotelogix is used in over 85 countries including the USA, UK, Mexico, Spain, Australia, Thailand, Indonesia, Malaysia, Philippines, Singapore and is backed by Accel Partners.
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