Veda5 Wellness Retreat in India sees about a 50% increase in revenue with Hotelogix's cloud-based multi-property management system.

About the client

As a group, Veda5 operates three picturesque luxury wellness destinations in Rishikesh, Goa, and Thrissur. All its properties have emerged as favourite destinations for those seeking to heal mentally, physically and spiritually. It has bagged Tripadvisors Travelers' Choice Best of the Best titles in 2020, 2021, 2022 and 2023. All three properties enjoy excellent positive guest feedback and online scores on leading OTAs.

Challenges

The group was managing operations with a locally sourced solution. With limited features and functionalities, the solution prevented the management of the group from:

• Centrally managing group operations from the head office
• Accessing guest data centrally
• Automating daily tasks to eliminate errors
• Making informed decisions without insightful reports
• Selling more via OTAs as it couldn't integrate with a Channel Manager
• Collecting guest feedback and improving online score as it couldn't integrate with Tripadvisor Review Express

"Since driving growth and revenue was at the top of our corporate plan, we had to adopt something robust and trusted. We opted for Hotelogix as they are already powering growth at some homegrown hotel groups. Plus, they matched all our technological requirements."

- Dr. Shuchita Singh, DGM, Veda5 Group of Companies

Solutions

Armed with insights from the management on their requirements and desired business objectives, we implemented solutions as mentioned below.

• Cloud-based multi-property management system
• Mobile Hotel PMS App
• Channel Manager integration
• Channel Manager integration

Benefits

The management at Veda5 has seen several noteworthy business benefits with Hotelofix. Apart from being able to manage the group operations with centralised control from their Delhi corporate office, they have successfully managed to boost their online reputation and score while efficiently collecting guest feedback.

• Accessing hotel information on the with a Mobile Hotel PMS App
• Automatic and real-time updates of rates and inventory on 9-10 OTAs, saving 90% of their daily time, increasing online visibility and sales
• Making data-driven decisions based on insightful group-level reports
• Accessing guest history to know their preferences and serve them better
• Around 35% boost in occupancy in 2023 vs 2022
• About 30% increase in average RevPAR in 2023 vs 2022
• Ultimately, everything led to a nearly 50% boost in revenue in 2023 vs 2022

"As a premium yoga retreat, we serve a niche clientele. We needed to access guest data to know and serve them better and win over their loyalty. Plus, we wanted to boost our OTA sales and revenue. Hotelogix has helped us achieve our desired results. The 50% uplift in our revenue proves that we made the right decision in adopting Hotelogix in 2019."

- Dr. Shuchita Singh, DGM, Veda5 Group of Companies