The complete guide to ensuring your guests have an unforgettable experience at your hotel
Hospitality is all about the guest experience – hoteliers are always on the lookout for new ways to further enhance a guest’s stay. For an independent property, the importance of the guest experience is magnified ten-fold. Don’t worry, by implementing a few simple steps, you can ensure that you’re doing all you can to keep your guests satisfied!
In this e-book, you will learn about:
Optimizing all stages of the guest cycle
Setting the right expectations for guests
Building better relationships and establishing loyalty
Hotelogix has adapted to our quick growth
We used pen, paper and Excel to run the business. We were drawn to Hotelogix because of its cloud based capabilities and simplicity. We are more organized now - the ability to have several users on multiple computers with FrontDesk active really makes a difference. The direct channel manager connection has really simplified the process for us.
Owner, The Exchange Hotel, Memphis, USA