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Customer Loyalty & Redemption Program

Customer satisfaction plays a prominent role in the success of a company. To increase customer satisfaction, organizations have to adapt new and innovative techniques and interactive programs to engage and reward customer and thereby increase the loyalty towards the brand.

Arokia’s Loyalty application is developed with features rich loyalty modules such as member manager,redemption catalog & member earning and point calculation engine with 3D reporting.

Customer can login to application by providing the unique ID and password and redeem the points by selecting a product from the redemption catalog. This web application focuses on showcasing the reward catalogue with mapping of partners and reward points for all available products.

Salient Features

  • Cloud based One Loyalty Program accessible by your customer on smart phone and PC
  • State of the art online portal with a unique ID and password for every customer
  • Every customer can check the points balance and purchase history
  • Redemption catalogue with products categories for different age group and choice of brand
  • Redeeming rewards effortlessly online
  • Integrates with POS / ERP Software for real-time earning and redemption data capture
  • Hand held redemption tool "One Loyalty Burner " for merchants who require mobile redemption of loyalty points with redemption receipt printing with integrated thermal printer
  • Feature rich analytics & interactive dashboard

Loyalty Offering

  • Cloud based software

    Cloud based software for customer registration and access points and redemption catalogue

  • Mobile app for customer registration

    Mobile app for customer registration and access points and redemption catalogue

  • Integration with Point of Sales

    Integration with Point of Sales / Billing Server Synchronise customers earnings

  • Hand held redemption tool

    " Hand held redemption tool "Loyalty Burner " for merchants who require mobile redemption of loyalty points with redemption receipt printing with integrated thermal printer.

Loyalty Modules

  • Customers Customers Interactive customer dashboard with feature rich modules
  • Reward Points Reward Points Get full view on your purchases and points earning
  • Reward Catalogue Reward Catalogue Easy to use ecommerce module for redeeming you points with choice of products from the reward catalogue
  • Redemption History Redemption History View your redemptions & check the delivery status
  • Security Security 3D Secure system with SSL with secure connection which is encrypted for message authentication and RSA as the key exchange mechanism
  • Notifications Notifications Email & SMS Alerts
  • Reports Reports Feature rich interactive 2D reports
Business Benefits of Loyalty Program
  • Strong marketing tool to reach out to existing customers with unique offers and alerts.
  • Segregation of customers for customised offerings.
  • Strengthening the relationship with the customers.
  • Exclusive focus on products in this program to promote the brand.
  • Sales tool to attract more customers and increase share of wallet.
  • A tool to grow business and customer base.
  • Connecting the best in the business.
  • Low operational costs and better quality of services.

Explore our technology driven applications to catalyze your business processes and boost sales. Contact Us or send us an Enquiry.

Connect with us

  • INDIA
    info@arokiait.com
  • USA
    +1 (405) 415-6891
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