Transform Guest Communication: WhatsApp Integration for Hotels
by Hotelogix

Deliver instant support, personalized offers, and seamless service right where your guests are – on WhatsApp.

The Communication Challenges Hotels Face Today

Are you grappling with common communication hurdles that impact guest satisfaction and operational efficiency?

Slow Email Responses

Leading to guest frustration and delayed service.

Missed Calls & Impersonal Interactions

Making guests feel less valued and attended to.

Difficulty Reaching Guests

For important updates or urgent communication.

Managing Multiple Channels

Creating inefficiencies and potential communication gaps.

WhatsApp Integration offers a familiar, instant, and preferred communication channel for guests, directly solving these pain points and enhancing their entire stay.

Elevate Guest Service and Drive Engagement

Real-time Guest Support

Provide instant answers to queries, resolve issues quickly, and enhance guest satisfaction leading to better reviews.

Personalized Communication

Send tailored offers, local recommendations, and welcome messages, making guests feel valued and increasing upsell potential.

Automated Messages & Notifications

Automate confirmations, check-in/out reminders, and important updates, reducing manual workload and improving efficiency.

Streamlined Guest Requests

Guests can easily request room service, housekeeping, concierge services, or maintenance directly through WhatsApp, improving response times.

Direct Feedback Collection

Proactively solicit guest feedback during their stay, allowing for immediate service recovery and improving post-stay reviews.

Increased Upsell Opportunities

Proactively offer room upgrades, spa treatments, dining reservations, or local tours directly through chat, driving additional revenue.

Multi-Departmental Access

Enable various hotel departments (front desk, concierge, F&B) to manage and respond to guest inquiries efficiently from a centralized platform.

Secure & Private Communication

Build trust with guests by communicating through a secure and widely used platform, ensuring privacy and peace of mind.

Seamless Integration in Simple Steps

Integrating WhatsApp into your hotel operations is designed to be straightforward and hassle-free, ensuring a quick transition for your staff.

1. Connect & Configure

Our team guides you through connecting your existing system with our WhatsApp platform.

2. Train Your Team

Provide quick, intuitive training for your staff on managing guest conversations effectively.

3. Go Live & Engage!

Start delivering instant, personalized service and unlock new guest engagement opportunities.

Hear from Our Happy Customers

Our customers love Hotelogix for its simplicity and reliability. It makes managing their hotels easier, so they can focus on delighting guests and creating unforgettable stays. See why they trust us to keep things running smoothly.

"La Alhambra Apart Hotel, Santa Catarina, Brazil"
Owner
"Hotelogix gives me remote access I live in Argentina and the hotel is located in Brazil. Now, I can access..."
"Owner, Regency Grand Suites, Philippines"
Amin Jamal
"We switched from freeware legacy system to Hotelogix We wanted to move on to a cloud based, simple and agile..."
"Owner, Faros Suites, Greece"
Angelo Tselentis
"Hotelogix system has breadth and depth All the PMSs we tried proved to be too difficult to learn and master!..."

Ready to Revolutionize Your Guest Communication?

Connect with your guests like never before. Integrate WhatsApp to deliver instant, personalized service, streamline communication, and boost guest satisfaction and revenue.