Gone are the days when you had to call a landline to get room service. With 5G, visitors will be able to order food from a mobile app. Based on the guest’s preferences the app can use AI to make dinner recommendations and offer information on other activities nearby that the guest might enjoy. They would also be able to access cross-facility services like scheduling laundry or booking massages. For larger hotels, sensors around the hotel can help guests find their way around different facilities in the hotel.

Providing high-speed 5G internet will enable AR and VR in hotels while hosting events. It will also allow the organizers to livestream the event to remote attendees. While hosting events for people across different countries and cultures, hotels need to be able to offer cross-cultural inclusivity. 5G can support real-time language translations to ensure everyone feels welcome. With 5G connectivity, hotel networks can improve their safety and security with lower operational costs.

Using robots, hotels can enhance guest interaction at different points during their stay. Robots can help in delivering meals, guide guests and provide cleaning services in the hotel. With AI, hotels can even complete check-in and check-out in a matter of seconds using facial recognition technology.

A key factor in keeping visitors happy is the in-room entertainment provided by the hotel. 5G enables live streams of different tourist hotspots and scenic destinations in the area, which can help guests plan their itinerary. By enabling different technologies like Cloud, AR/VR and 8K video, hotels can offer real-time virtual experiences and enhanced gaming which guests will remember for a long time.