Prime Asia Hotel, The Philippines Prime Asia Hotel in the Philippines achieves its expansion goals with Hotelogix Group name Prime Asia Hotel How did they manage operations before Hotelogix Local solution with limited features Association with Hotelogix Since 2023 Solutions offered Multi-property Management System, Channel Manager integration, Mobile PMS App, Web Booking Engine integration About Prime Asia Hotel Prime Asia Hotel is a popular property in and around Angeles City, the Philippines. It has garnered excellent guest reviews and ratings across leading hotel booking platforms with its top-notch amenities and guest services. It recently added Kalinto Resort, a boutique luxury property under its group. Challenges The management of Prime Asia Hotel has always had a clear and steady expansion plan, but their previous solution lacked multi-property management capabilities. Additionally, they could not increase sales through online channels such as OTAs and their website because the solution couldn’t integrate with a channel manager and web booking engine. Here are some other key difficulties they faced: They could not streamline daily operations due to a lack of automation Fewer online sales – via OTAs and the website Couldn’t access hotel data anywhere and anytime Couldn’t make informed decisions as the solution didn’t offer reports on key metrics It restricted their expansion capabilities “As we grew rapidly as a group, we wanted to manage all our properties with centralized control from our corporate office. Our highly tech-driven hospitality management approach led us to take our group-wide operations to the cloud with Hotelogix’s multi-property management system in 2021.” Solutions Prime Asia Hotel upgraded to Hotelogix’s enterprise-grade, all-in-one, cloud-based Hotel PMS to drive growth while leveraging modern solutions, automating end-to-end operations, working with third-party solutions of their choice, and improving guest service capabilities. Enterprise-grade multi-property management system Mobile Hotel PMS App Channel Manager integration Web Booking Engine integration “Hotelogix PMS is extremely user-friendly. Working on it is like a walk in the park for our staff. Thanks to Team Hotelogix for comprehensive training.” – Walid El Zeer, General Manager of Prime Asia Hotel” Benefits Hotelogix’s multi-property management enabled the client to add and go live with a new property as part of their expansion plan. They recently added Kalinto Resort, a boutique property in Botolan while keeping overhead costs under control, thanks to the robust and scalable technology platform provided by Hotelogix. Automation of daily operations, enabling the staff to save time while eliminating errors Efficient and centralized control over two properties located in Angeles and Botolan They can now access hotel positions on the go via the Hotel PMS App 90% of daily time is saved with the Channel Manager integration, which automatically updates rates and inventory across multiple OTAs Witnessed a 3% boost in OTA sales in January- June 2024 compared to July- December 2023 “Hotelogix reports, including Monthly Summary Reports, Daily Revenue Reports, History and Forecast Reports, Company Contribution Reports, Reservation Summary Reports, etc., are easy to access. It enables us to make data-driven decisions to improve critical areas of our operations and performance.” – Walid El Zeer, General Manager of Prime Asia Hotel” “With Hotelogix, we have achieved our expansion goals by recently adding a new property. The Hotelogix team did an excellent job of quickly bringing the new property under our corporate control. We are excited to continue growing as a group by adding new properties and utilizing Hotelogix’s multi-property management capabilities. In short, Hotelogix has prepared us for the future.” – Walid El Zeer, General Manager of Prime Asia Hotel”
Enable Hospitality Inc, Philippines Enable Hospitality Inc. in the Philippines gains centralized control over group operations with Hotelogix Property Name Enable Hospitality Inc How did they manage operations before Hotelogix Manually Association with Hotelogix Since 2010 Solutions offered Cloud-based multi-property management system, Mobile Hotel PMS App, Channel Manager integration About Enable Hospitality Inc Enable Hospitality, a known all-Filipino hospitality management and consulting firm, empowers boutique hotels and resorts through strategic partnerships. By leveraging cutting-edge technology and tailored consulting services, it equips independent properties throughout the Philippines to thrive against larger brands. It currently manages 11 properties and plans for swift expansion to redefine the future of boutique hospitality in the region. Challenges Before adopting Hotelogix, the management at Enable Hospitality manually managed operations for some time. However, with changing times and increasing competition, they realized this approach was limiting their overall growth potential. Below are some of the challenges they faced. Lack of centralized control over group-wide operations They couldn’t track property position anywhere and anytime No insights into guest data, limiting their ability to know them better to serve them better Lack of real-time OTA distribution led to overbookings and guest dissatisfaction Less online room sales due to lack of real-time integration with third-party solution They couldn’t change/optimize rates based on demand/occupancy to sell more rooms at the right time to the right guest They couldn’t make data-driven decisions in the absence of reports/insights Solutions In their pursuit of gaining efficient control over group-wide operations and making the most out of their IT investment, the management at Enable Hospitality Inc. was looking for a cloud-based solution. After looking at a few options, they opted for Hotelogix in 2010. Upon carefully evaluating the group’s requirements, Hotelogix effectively implemented the following solutions to meet their needs. Cloud-based multi-property management system Mobile Hotel PMS App Channel Manager integration “As the Founder and CEO of Enable Hospitality Inc. and Solutions4Hotels Inc., I proudly reflect on our bold decision to be the first in the Philippines to adopt Hotelogix’s cloud-based property management system back in 2010. While others clung to outdated legacy systems, we chose to spearhead a technological revolution in our industry.” – Pat Favoreal, Founder and CEO of Enable Hospitality Inc. and Solutions4Hotels Inc. Benefits By adopting Hotelogix’s multi-property management system as the cornerstone of its operations, Enable Hospitality Inc. has unlocked many business benefits, driving efficiency and success across its portfolio. These advantages include: Efficient and centralized control over group operations from the head office with a single sign-on Anywhere and anytime access to hotel data via the Mobile Hotel PMS App, leading to improved efficiency. Providing consistent and top-notch services to guests across member properties, thanks to the centralized guest history. About 9% increase in total room nights sold online, thanks to the real-time integration with Channel Manager and Booking Engine. Optimizing occupancy and revenue through real-time rate adjustment during peak periods, thanks to Hotelogix’s Dynamic Pricing feature. Making data-driven decisions on time as Hotelogix generates insightful reports and automatically emails them to the intended key team members. “Hotelogix support is excellent. They are always there when we need them”- Pat Favoreal, Founder and CEO of Enable Hospitality Inc. and Solutions4Hotels Inc.
Coco Grove Beach Resort, Philippines Helping Coco Grove Beach Resort in the Philippines register about 2X growth in its group revenue. Group name Coco Grove Beach Resort, Philippines Number of properties 2 How did they manage operations before Hotelogix Newly formed group. They are new to technology. Hence, Hotelogix is their first Hotel PMS. Association with Hotelogix Since 2022 Solutions offered Multi-property Management System, Mobile Hotel PMS App, Channel Manager integration, Web Booking Engine About the client At Coco Grove Beach Resort, guests can indulge in 80,000 square meters of pristine white beach surrounded by turquoise water, providing a perfect setting for complete relaxation and rejuvenation. Surrounded by nature’s lush tropical garden and crystal-clear sea, guests can enjoy a peaceful stay. With two properties under its management and plans to expand its portfolio, this renowned leisure hospitality brand has earned the highly acclaimed Tripadvisor Travellers’ Choice Awards 2023. Challenges Without a robust solution, the management at this newly formed hotel group was struggling to: Manage operations across two properties centrally. Automate daily operations to improve efficiencies and save time. Make informed decisions without insights into KPIs. Drive more OTA sales. Get direct bookings via their website. And boost overall revenue. “When selecting a Hotel PMS, we prioritised adopting a cloud-based solution aligned with our group-wide growth plan. We conducted thorough research, evaluated various options, and ultimately chose Hotelogix due to its multi-property management capabilities and proven track record as a trusted technology partner to many hotel groups in the Philippines.” – Kristine Libo-on, Sales & Marketing Officer at Coco Grove Beach Resort Solutions After understanding their expectations, we proceeded to implement the solutions below. Multi-property Management System Mobile Hotel PMS App Channel Manager Web Booking Engine Benefits The Coco Grove Beach Resort management has seen several benefits, with Hotelogix powering its group operations. Managing group operations with centralised control. Accessing hotel position on the go with the Mobile Hotel PMS App. Efficient and real-time distribution of rates and rooms across multiple OTAs, eliminating overbookings and improving guest satisfaction. Saving 90% of daily time with comprehensive automation and attending to guests’ needs with a personal touch. Making data-driven decisions with group-level reports. Centrally accessing guest data to understand their preferences. Configuring and selling about 10+ packages to attract more guests. About 65% increase in OTA bookings in 2023 vs 2022. And about a 2X boost in its overall revenue. “Since implementing Hotelogix in 2022, we have noticed remarkable improvements in all business areas year over year. We have seen nearly a 65% boost in OTA sales, and about a 2X growth in our revenue in 2023 vs 2022. This is simply amazing. We highly recommend Hotelogix to any hotel group that wants to drive their growth.” – Kristine Libo-on, Sales & Marketing Officer at Coco Grove Beach Resort
Millennial Resorts, Philippines Hotelogix assists Philippines-based Millennial Resorts to save 90% of the time in handling OTA bookings. Group name Millennial Resorts, Philippines Number of properties 4 (active) + 1 more to be onboarded soon How did they manage operations before Hotelogix PMS? Manually Association with Hotelogix Since 2021 About the client This group hospitality brand aims to be a leader in resort offering by providing unconventional experiences across all its properties. Currently, it manages four resorts across popular tourist destinations in the Philippines. Recently, it has achieved the Excellence in Design for Greater Efficiencies (EDGE) certification for its eco-efficient design. Challenges Before adopting Hotelogix, the group was manually handling daily operations. They had to deal with several challenges as mentioned below: Time-consuming and error-prone hotel management Tracking guest and reservation data on the go No central-level reports on key metrics No insights into guests’ preferences Overbookings and double bookings Configuring packages to sell more Fraught with the perils as stated above, they realised that scaling up by adding new properties will not be easy. It made them look for a technology partner to leverage the power of a cloud-based, multi-property solution. “The multi-fold operational bottlenecks that we witnessed during the pandemic, accelerated our process of embracing digitisation in 2021. After careful deliberations, we decided to go with Hotelogix multi-property solution for its enterprise-grade capabilities.” Teddy R. Tenerife, IT Manager Solutions As usual, we started with a detailed examination of their requirements. Here are the solutions we offered them – Multi-property management system Open API connection with their in-house mobile app Several business-critical reports Centralised guest history Channel manager connect “The Hotel PMS and channel manager integration ensures the real-time update of rates and availability across all the OTAs. Due to this automation, we are saving 90% of the time handling OTA bookings. Plus, there are no more double-bookings and overbookings to deal with.” Teddy R. Tenerife, IT Manager Benefits Here are a few essential benefits that the group has witnessed with Hotelogix powering its operations. Centralised multi-property management Accessing guest/reservation details on their mobile app Making data-backed decisions with revenue/MIS reports Offering personalised services to guests Aids in selling more “Offering packages is key to attracting more guests in a top-rated tourist destination like the Philippines. Hotelogix enables us to configure and promote over 40 packages to sell more. This is awesome. What else do you want?” Teddy R. Tenerife, IT Manager Helps in scaling up “Hotelogix has helped us scale our business by adding and managing new properties while keeping IT costs under control. Very soon, our upcoming 5th property will start using this intelligent solution.” Teddy R. Tenerife, IT Manager
The Henry Hotels and Resorts, Philippines Hotelogix offers ease of adding new properties to Philippines-based The Henry Hotels & Resorts. Group name The Henry Hotels & Resorts Number of properties 5 How did they manage operations before Hotelogix PMS? On-premises solutions Association with Hotelogix Since 2016 About the client The Henry Hotels & Resorts is a pioneering Filipino luxury boutique hospitality brand that claims to offer an “experience like no other”. The group operates six properties full of unique character and soul in and around Cebu, Manila, Dumaguete, and Laiya. The group has earned extraordinary ratings on several leading hotel booking platforms with its excellent guest service. Challenges The group had to deal with several operational issues with the on-premises solution. Some of them were – Managing all properties centrally Tracking hotel operations from anywhere, anytime Automating occupancy based pricing Accessing group-wide reports centrally Dealing with overbookings and double bookings Understanding guests’ purchase history With all the bottlenecks mentioned above, the old solution couldn’t help them grow while adding new properties. After carefully evaluating a few options, they found Hotelogix’s cloud-based multi-property solution matching their requirements. “The on-premises solution restricted our capabilities at the property level. And at the central level, we didn’t have visibility into our group operations in one place. This made us look for a better technology partner. Our search for a robust, cloud-based multi-property management system ended with Hotelogix in 2016.” Justin, IT Manager Solutions After understanding the group’s requirements, we offered them some of the solutions as mentioned below – Multi-property management system Insightful business reports Centralised guest history Integration with the channel manager Occupancy-based dynamic pricing “Team Hotelogix did a fantastic job by successfully and seamlessly onboarding all our four properties. The post-implementation training process was great.” Justin, IT Manager Benefits The group has been reaping many benefits since the adoption of Hotelogix in 2016. Some of them are – Centralised control over multi-property operations Anywhere, anytime Hotel PMS access Multiple reports on the group’s performance Understanding guests’ needs to serve them better Significantly reduced overbookings/double bookings Improved RevPAR with dynamic pricing A meaningful partnership that offers scalability “Hotelogix was proactive in giving us a decent discount on the Hotel PMS subscription in 2020 when our business was affected by the pandemic. We aim to grow our hotel business with Hotelogix.” Justin, IT Manager