A Quick Look: The hotel was running its operations manually, faced low occupancy issues and loss of revenues since the day-to-day finances could not be tracked properly. The staff had no system in place to record the guests’ data as well. The switch to Hotelogix Cloud PMS helped the hotel solve these challenges which led to a 30% rise in occupancy in just a month’s time.
Located just 5 kilometers from the city center, Nemax Royal Hotel comprises of 38 well-appointed royal guest rooms that include standard, deluxe and executive rooms.
Since the hotel was not using any property management system prior to Hotelogix, everything was handled manually. The hotel’s pain points included loss of revenues and low room sales. Moreover, the hotel wasn’t able to collate and maintain their guests’ data. This caused a lot of confusion as the staff could not differentiate between the first timers and regular guests.
The general manager of Nemax Royal Hotel, Mr. Alfred Ndolo had used Hotelogix earlier at a hotel. He had also used two legacy systems previously, and was of the view that local PMSs being custom made would always lack features but a cloud system would offer a complete solution.
Ndolo says, “Having worked with Hotelogix PMS before among many others I couldn’t think of anything better than Hotelogix, its incomparable. I didn’t even bother considering any other system.”
By using Hotelogix, the hotel saw quick results:
Mr. Ndolo believes that Hotelogix’s 24/7 support system has a prompt turnaround time. Overall, he is very happy with Hotelogix’s service and strongly feels that the independent hoteliers should adopt Hotelogix cloud PMS to experience the benefits.
“Remember the last time your property experienced something extra? With Hotelogix you shall experience the edge in your business. Enjoy total property management with affordable sign-up plans.”
- Mr. Alfred Ndolo, General Manager, Nemax Royal Hotel, Tanzania
Nemax Royal Hotel