There is no doubt that the hospitality industry emphasizes personalization and a positive customer experience. Though there are many unmanned hotels in airports and cities around the globe, the

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Data is the new oil. It has the power to take businesses to the next level irrespective of the industry. And when it comes to the hospitality industry, well

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While you might feel you have heard about automated learning in the past, there are constant innovations appearing, and only recently has one firm announced the use of its ACE or Automated Coaching

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Hotel KPI or Hotel Key Performance Indicator is the value that can be measured and which lets you set a standard to measure the success rate of your hotel business as

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Today’s hotel business environment has become fiercely competitive. There is competition among hotels in almost every aspect of business – attracting and serving guests, retaining skilled staff, selling more rooms online, improving/adding new

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