guest engagement tactics
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How to Make Guests Happy with Unique Engagement Tactics
“Your most unhappy customers are your greatest source of learning”. – Bill Gates. For obvious reasons a hotel doesn’t want any unhappy guests; so a hotel manager has to focus…
Artificial Intelligence
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Use of Artificial Intelligence & Machine Learning in the Hospitality Industry
From developing hyper-personalized guest experiences to determining unrecognized revenue opportunities for the greater good, AI empowers innovation and growth. It does this by filtering information and deducing patterns into deeper…