Independent Hotels are Adopting Cloud Property Management System

August 31, 2015 Manisha Pathak Leave a comment Hotel Industry Trends & News

The hotel industry has evolved from mere spreadsheets to new-age technology that runs hotel functions smoothly, decreasing dependency on human resources. A few decades ago, if someone had to make a

Key Takeaways from our Webinar: How Hotels can Maximize Reviews on TripAdvisor

August 27, 2015 Manisha Pathak Leave a comment Hospitality Events & Related Trends

Our recent webinar on maximizing reviews on TripAdvisor brought together a lot of hoteliers and professionals from the hospitality industry. It was clearly a topic that interested all kinds

Why and how can hotels focus on retaining guests?

August 21, 2015 Manisha Pathak Leave a comment Guest Experience, Hotel Staff Training

Did you know? Attracting new guests will cost your hotel 5 times more than keeping an existing one. Research reveals that cost of keeping an existing guest is 10% of the

10 Things That Make Good Hotel Service Great!

August 19, 2015 Joanna Hall Leave a comment Guest Posts

Italian-American writer and actor Vanna Bonta once said “There is no hospitality like understanding.”

When it comes to guest service in the

During the stay: How to create an emotional connect with your guest?

August 17, 2015 Manisha Pathak 5 Comments Guest Experience

In the earlier blog, I shared tips on how to engage with guests as soon as they arrive. What happens after the guests

Does your Hotel have Enough Reviews to get you Views?

August 14, 2015 Divya Bhat 1 Comment Hotel Industry Trends & News

Hotel Review sites ( especially TripAdvisor) have redefined the way travelers book their accommodation. Reviews on a hotel are one of the primary factors that travelers today consider before booking their

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