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Team Lead/ Sr. Technical Writer

Job Description
  • Responsible for end-to-end creation, development, coordination, execution, publishing, and ongoing updating of a range of technical documents on all of Hotelogix’s.
  • Shares technical documentation needs with the Product Documentation Specialist to document and track all deliverables and writing needs of all product teams.
  • Ensures consistency and thoroughness in all written material to ensure execution excellence.
  • Works with Proposal & Technical Writing Team members to proofread and edit documentation prior to release.
  • Conducts in-depth interviews with product experts to understand each product's functionality and features.
  • Maintains strong working relationships and continual interfacing with core product teams.
  • Researches and tests new features in products to create effective, accurate documentation.
  • Continually updates new solution functionality into written documentation, ensuring. accurate product content and current screenshots at all times.
  • Reviews and updates technical documentation created on a routine basis.
  • Uploads documents to production environments, shared sites, and online.
  • Maintains extensive product knowledge through ongoing discussions with all product teams, participation in demos, training videos, etc.
  • Provides assistance to team members on other written materials as needed.
  • Participates in weekly team calls and other company meetings.
  • Performs other duties as directed.
Mandatory Requirements:
  • Written fluency in English with tailoring of writing to internal and client-facing audiences.
  • Extensive knowledge of Adobe FrameMaker, Adobe RoboHelp, and Microsoft Word.
  • Ability to handle a team of technical writers and work with no supervision and high motivation, must be a self-starter/motivator.
  • Must have excellent communication skills – both oral and written.
  • Must work well under pressure with tight internal and external deadlines across multiple time zones.
  • Highly organized with attention to detail/consistency.
  • Knowledge in technical terminologies (e.g., API, SDLC, Java, J2EE, SOAP, JSP, etc.).
  • SaaS experience.
  • HTML knowledge and experience.
Experience:

10 yrs

Education:

Any graduate/post graduate

No. of Positions:

1

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