A recent study pointed out that the hospitality industry exhibits high turnover rates, as high as 95% for certain hotel properties. This high turnover rate costs the hospitality industry several…

From computer spreadsheets to cloud, technology has transformed the functioning of the hotel industry, and multi-property hotel chains are no exceptions. Although hotel chains are currently split between using legacy…

The czars of the hospitality industry are constantly changing dynamics using new-age solutions to woo guests. You can take insights from these trendsetters to up your service and unlock the…

While the guest experience starts way before the customer even walks through the doors of your property, the first face-to-face experience will make a lasting impression. From the moment the…

Travel magazines, newspaper sections and websites have a huge impact on the decisions made by your potential guests. Everyone wants to have the best possible experience on their next vacation,…

Checking into a hotel is another elaborate getaway experience for your guests who want to taste the tranquility far away from the hustle and bustle of the daily hectic life.…

Football or otherwise known as soccer, is one of the most popular sports across the world. Globally, people have grown up playing on the local football pitch and cheering for…

Making certain that your hotel guests have a pleasant guest experience even before they enter the hotel premises, is a great way to make certain they are in high spirits…

The front desk is synonymous with helping, fixing, reaching out and approaching all hotel guests. It is the first visible staff space that a hotel guest encounters when they enter…

Eco-friendly concepts in the form of ‘green technology’ are gathering more mileage by the day. Responsible environmental policies have evidently made the hospitality industry to go green as well. If…