In a competitive field there is no room for carrying slack, be it an employee holding back the
The world’s leading hospitality technology show is held every year in Berlin. International Tourism Exchange (ITB Berlin) invites hotels, tourist boards, travel agencies, system providers, airlines and car rentals to come together and explore the ever-changing and thriving global market.
You are only as good as your reputation in the hotel industry. If a guest has a negative experience at one of your properties you can safely bet that they will share that experience with other potential guests, deterring them from choosing your property.
According to a report by Ernst and Young Terco, visitors are expected to spend over 2 billion Brazilian real on hospitality (over $800 million USD). With such a large influx of international visitors, the problem is not generating revenue from the event; it is