Hoteliers love technology – and with good reason. Without it, they’d have no chance of competing with the larger multi-property groups that have been dominating the industry since the early…

Guest trends change every year as economic conditions, weather, average income and a number of other such variables constantly influence travel plans. But there’s one major factor that plays…

In today’s digital age, it is unimaginable to run hotel operations without having a strong online presence. Owning a website is no longer an option, if you wish to…

Technology is breaking new ground every year and hospitality is usually among the first industries to benefit from the latest innovations. Guest trends are changing all the time and travelers…

Many independent hoteliers have to deal with constant problems due to lack of resources and small budgets. Limited resources can lead to a variety of problems, especially when existing resources…

Cloud-based property management is efficient and optimizes a hotel’s resource utilization – but finding the right product can be a challenge, as Dewald Steinmann (Manager, Mt Jefferson View) discovered. The…

Facebook is no longer just a social media website. It was, during the early 21st century – but now, the platform has become a massive advertising agency with the potential to…

According to PhoCusWright, of all travel bookings in 2015, only 45% of those bookings were done through online channels, with the rest being walk-ins, groups or done over the phone,…

Hotels have long been the undisputed choice of accommodation for tourists, but they’re not always the ideal choice. With group traveling and corporate trips becoming more common, vacationers can…

The last few years have seen a number of changes in the digital marketing environment but there’s a lot more to come. Indeed, the growth is far from over…