What is the big hype about the millennial travellers, why does every industry including the hospitality industry give so much time to the millennial generation? Well for one thing, globally,…

Airbnb has seen stupendous growth since its launch in 2008. In just eight years, there have been over 100 million guest arrivals at Airbnb listings, and the company reports more…

According to a 2015 study made by TripAdvisor, 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. 83% of users tend to reference reviews before…

According to global research firm, eMarketer, in 2015 there were 1.91 billion smart phone users, and that number would increase by 12.6% in 2016 to touch 2.16…

Smartphones have become the ultimate productivity engines. While it’s been easy to see how these devices have transformed people’s lives, it’s taken a lot longer for hospitality…

We’ve become so accustomed to digital technology today that it’s hard to truly appreciate new breakthroughs. In fact, we expect more. Guests are no different. With the vast…

Artificial intelligence and Robots are one of the hottest trends in the hotel industry. Robots manning a check in counter, robotic butlers as a hotel’s concierge; the service aspect…

The rise of the internet restructured the very foundation of hospitality, transforming the way businesses operate and catapulting independent properties to the global stage. Today, the World Wide Web has…

In recent years technology and technological upgrades have been a big part of the hotel’s business plan. Hotels want to offer hi-speed wi-fi, tech-savvy rooms, check in kiosks, robotic…

Guest behavior and spending patterns are constantly fluctuating, but the past decade has witnessed a different scenario. There’s no doubt that the growth of technology within hospitality has played…