Customer service plays a highly critical role in the failure or success of any hospitality business. However, maintaining high levels of customer satisfaction becomes a big challenge if the customer service agents are most of the time occupied in either organizing reservations or trying to obtain access to the latest updated data across different properties. This is a critical problem which Hotelogix addresses seamlessly with its’ anytime anywhere information access.

Inhouse developed systems have their own limitations and fail to accommodate the changing needs of the industry. Since there can be significant lapses in flow of information across main office and individual properties, reservation information can often get doubled up, leading to confusion among staff and misunderstandings with guests. Furthermore, scheduling housekeeping and other staff can get extremely difficult as departure and arrival times remain unknown.

Further, in case of inhouse developed systems, the executives are often found left with no option but to minimize their interactions with guests as they have to communicate with multiple properties to avoid any reservation overlaps.

Hotelogix can come as a sigh of relief in this scenario as it can provide a fully equipped, web based property management system, capable of catering to the needs of both small and mid size independent properties as well as multi-property chains. Since Hotelogix can be accessed from anywhere via internet, the client is not required to install any hardware or software on site. Furthermore, the reasonable payment structure of Hotelogix makes it a very good business sense for any property chain.

Since Hotelogix is a web based system, even if the main office of a multiple property chain is not open, different properties of the chain can still manage reservations with ease. The property managers can view current room reservations, inventory status and schedule the activities of housekeeping and other staff effectively and efficiently. In fact Hotelogix is the only comprehensive solution which effectively caters to a multiple property set up without making it incur huge technology overheads.

In a traditional set up, property managers have to manually call up the head office to intimate them about the guest check-out. However with Hotelogix, at the time of guest check-out, the staff can simply generate a printable guest statement with the click of a button and free up the room. Once the guest room is freed, the Hotelogix system can automatically make that room available for sale and initiate the housekeeping procedure. The same executives and managers who earlier used to feel overburdened with reservations information can now focus all their energies towards enhancing the guests’ experience.

As Hotelogix, a cloud based property management system is becoming extremely popular with every passing day, its prospective channel partners are realizing that reselling Hotelogix makes a lot of sense from a strategic standpoint. End customer demand for Hotelogix is sizeable, and as it gets increasingly sold through the channel, channel partners would like to be in the driving seat of this wave, developing new competencies at the same time. Besides this, there are several other incentives for Hotelogix’s channel partners. Some of them are as follows:

Move on from break-fix services to strategic services – Packaged software normally demands a lot of regular maintenance work, involving several visits on site. Since Hotelogix is a SaaS based solution, it requires no on site set up. Hotelogix addresses the main issues of its target market segment and has extensively customized its solution and services, so as to adapt well to this segment. Few initiatives in this regard are the manner in which Hotelogix introduces the system to the prospective client, the way it has structured its support system to make it very easy to use for a hotel or resort, the manner in which Hotelogix has devised its pricing module and most importantly, the simplicity behind the Hotelogix’s user interface, keeping the end user in mind. All these initiatives make it a no headache association for resellers.

Building recurring revenue stream – Since Hotelogix features a subscription payment model, channel partners stand to receive recurring revenues from the end customer, as long as customer remains associated with the company, rather than receiving only a one time commission as in the case of packaged software. Such model is cash flow friendly and results in higher aggregate revenue for as long as customer relationship exists.

Enter into a hot market without major investment – Since Hotelogix is based on a SaaS model, it doesn’t require resellers / channel partners to maintain consistent inventory, or servers. Resellers can enter into the red hot market of cloud based property management systems with almost zero capex costs.

Offer clients choice by bringing diversification in your offerings – Studies have found out that many small and mid size hotels and resorts opt for a hybrid model instead of a pure on-site IT infrastructure or pure cloud based technology. On the same lines, it makes a lot of sense for resellers / channel partners to diversify their product range to include both cloud based as well as packaged software.

Extensive support system – Unlike as in case of packaged software where the manufacturers are normally not able to do justice to regular maintenance requirements of a large base of clients, in case of Hotelogix, the company has set up a complete support system for resellers. This system helps the resellers in training their staff and sales & marketing team. The system has a very well structured resellers program which makes resellers market ready in no time.

Open vertical and horizontal cross selling opportunities – Since Hotelogix is based on cloud technology using SaaS as a delivery model, it can be used as an entry medium into organizations. The resellers can then leverage it to cross sell further cloud based services or solutions to end customers.

Hotelogix is a cloud technology based property management system targeted at meeting the growing needs and challenges of mid and small size hospitality businesses. The small and mid size hospitality market has so far been unable to utilize the benefits provided by integrated platforms owing to several entry barriers. These include steep learning curves, IT infrastructure investment, capital costs involved and in some cases, incomplete solutions. Making use of cloud technology and SaaS as a delivery model, Hotelogix provides a comprehensive property management solution which does away with all the above mentioned entry barriers. Furthermore, the system is scalable, flexible, logical and well secured.

Owing to its various advantages over the traditional client server systems, quick return on investment and tremendous business value for its customers, Hotelogix possesses an extremely high sales appeal in the small and mid size hospitality market. The software is rapidly gaining wide popularity among the hoteliers based in United States, Far East, India, Europe, Africa, South America and Gulf nations.

By becoming a reseller of this highly successful property management system, you can expect special service benefits, extensive support cum training and recurring revenue commissions that are comparable with the best in the industry. Furthermore, HMS Infotech Pvt. Ltd., the creators of Hotelogix invest heavily in SMO, focused marketing and various SEO initiatives, thus generating a large number of qualified leads from all parts of the world. If you become a reseller in a particular region, all leads pertaining to your region will automatically be passed on to you, thereby providing you with excellent opportunities to increase your revenue.

Hotelogix is a cloud technology based property management system which is becoming a name to reckon with in the hospitality industry, more specifically in the mid and small size hotels and resorts. The Hotelogix team offers extensive support and training to its resellers along with the best recurring revenue commissions in the industry. There are several more benefits offered to resellers of Hotelogix. They are listed as follows:

-          Enrichment of product offering: If you’re already selling products related to hospitality industry, Hotelogix can become a major catalyst in your offerings and catapult your revenues in no time.

-          No headaches: Being a reseller of Hotelogix, you’ll not have to take the setup and installation troubles. All of it will be handled by the Hotelogix team.

-          End-to-End business solution: By associating with Hotelogix, you’ll be able to provide your hospitality clients with a comprehensive end-to-end business solution capable of taking care of all their operations and management related needs.

-         Extensive Support: Hotelogix team provides online training, consulting and marketing

-          Seamless Integration: Hotelogix provides seamless integration with newly developed or existing client sites.

-          Monthly Revenue Sharing and Service Commisions: With Hotelogix, you can benefit from a monthly revenue sharing system and monthly service commissions on Installations and Training, thereby adding significantly to your revenue.

-        You only buy the system as you sell