Our recent webinar on maximizing reviews on TripAdvisor brought together a lot of hoteliers and professionals from the hospitality industry. It was clearly a topic that interested all kinds
Did you know? Attracting new guests will cost your hotel 5 times more than keeping an existing one. Research reveals that cost of keeping an existing guest is 10% of the
Italian-American writer and actor Vanna Bonta once said “There is no hospitality like understanding.”
When it comes to guest service in the
Did you know?
‘More than 90% of travelers book a hotel based on positive reviews as they trust advice of co-travelers instead