In Hospitality, Online Travel Agents or OTAs, by definition, are online platforms that let consumers book travel-related services via the internet. The rise of OTAs in hospitality industry was an…

Hotel marketing automation provides the required competitive edge you need to connect with guests by targeting them with the right information at the right time. With marketing automation solution, you…

Improving guest experience in hotels is one of the most effective (yet least explored) ways of building your business. When done right, hotel customer satisfaction goes a long way in…

With the advent of technology, the landscape of the hospitality industry is fast changing. A hotel’s marketing plan holds utmost importance for greater online visibility. Now, modern travelers make…

The digital revolution is here. And, as a hotelier, you certainly cannot ignore the shift of guest preferences towards hotel mobile apps. Many studies indicate a sharp rise in the…

Night audit in the hotel industry is a mandatory process. Also referred to as front office audit, it consolidates all the transactions after the end of a particular business day,…

A beacon is defined by the dictionary as a light that is set up on a high position (a hill or a tower) to send a signal as a sign…

The General Data Protection Regulations has caused quite a stir in the hospitality industry of late. With the deadline for implementation, 25th of May 2018, drawing closer, we thought it…

Hotel accounting is one of the most important areas of a hotel’s management. Accounting in the hotel industry has moved on from the traditional methods of using spreadsheets to…

Independent hotel owners have a huge set of responsibilities to manage their hotel on a daily basis. Additionally, the increasing levels of competition only add to the worries. There are…