Sure, you’ve heard the phrase ‘Customer is king’. While this holds true to all businesses, it has a whole different truth attached to it when it comes to the…

As a hotelier, you absolutely cannot ignore the importance and vast market size of OTAs when you plan to generate more bookings. After all, OTAs have been around for over…

Today’s hotel guests are more aware and informed than ever before. They know their rights and will not settle for anything less than what they expect from a hotel.…

Looking for a hotel channel manager, but not sure how to select the right one? Then, you have landed on the right page. We will help you with your hotel…

“The common law of business balance prohibits paying a little and getting a lot — it can’t be done.” John Ruskin Before we get into the question – is there a…

What guests expect from a hotel always changes. Gone are the days of cookie-cutter hotel guest experiences — now, it’s all about a one-of-a-kind lodging with both charm and a…

As a hotelier, when efficiently running your hotel’s end to end operations is your ultimate goal, you can’t ignore managing your in-house restaurant and other Point of Sale…

THE BACKGROUND: Africa is the world’s most rapidly urbanizing continent and the urban population of Africa is expected to triple by mid-century. By 2040, Africa’s urban population will…

In recent years, hotel metasearch engines have emerged as major distribution platforms to help independent hotels drive more cost-effective direct bookings. Not only this, while working with metasearch for hotels,…

“Look, up there! It’s a Woman. It’s a Leader. It’s Both.” At a point where dismal numbers float around the hospitality industry on the handful representation (just…