The corona virus outbreak is affecting businesses across the world on a large scale. This impact is especially evident on the health and safety in hospitality industry with an increased…

By the end of 2019, we came across a nameless virus, and in less than three months, the then-nameless virus has become a deadly disease — COVID-19 and has been labelled…

Over the years, technology has ushered in a wide range of changes and improvements to the hotel industry. One of the technological innovations that is quickly becoming a game-changer in…

With the advent of technology and the need for easily accessible services, a surprisingly large number of hotels rely on online travel agents (OTAs) to reach guests. OTAs can help…

Today, having an integrated property management system for running a hotel is essential. These systems help to make almost every aspect of running a hotel much easier and more efficient.…

Bed & breakfasts have been around for a long time. It has always been popular, it never really fell from popularity, although they are in a niche market. In the…

Customer support is not just about solving problems but solving them efficiently. Companies that provide an excellent level of post-purchase support tend to stay ahead of their competition and build…

Overbooking in hotel industry can be both good and bad, and it most certainly does get ugly, particularly with those on the receiving end of a nudge into another property…

The road, the car, and the fuel are three components necessary for a journey, and in the absence of anyone, the journey cannot begin. The same can be said of…

With increasing advancement in technology, even the hospitality industry has witnessed a major revolution. This change has revolutionised the reservation scenario on online booking sites making bookings of rooms very…