Online reviews – they’re everywhere today. From e-commerce stores to hotels, people love to share their thoughts about their experiences. It’s about more than just venting when you have…

Hospitality management software has advanced a lot in recent years, including the types available to you. In the past, you might have been able to get by with just a…

Room rates – they’re your bread and butter. They’re also one of the key reasons why someone might choose to stay at your hotel versus a competitor (or stay…

To say that 2020 was a rough year for hospitality businesses is a massive understatement. It was a time of incredible upheaval, and it didn’t end when 2021 was…

The hotel industry has become more and more competitive. The lingering effects of the pandemic, the potential for new lockdowns, the concern that is still keeping some travelers at home,…

The hospitality industry would be a very different place without OTAs. They provide vital benefits in the digital age and in a world where old ways for consumers to find…

The hotel industry is more competitive today than ever before. You’re increasingly competing for the attention of the same guests as every other hotel in the area. Finding ways…

A hotel property management system (Hotel PMS) is a software application that helps you streamline and automate operations. This is the most basic functionality of both legacy software or on-premises…

What comes to mind first when you think about online search? If you’re like most people, it’s Google. Most searches begin with a Google query today, with Bing,…

When you think of digital marketing techniques, what comes to mind first? PPC ads? Social media? Guest blogging? Those are important elements, certainly. However, hotel email marketing should be at…