For a hotelier, his main target boils down to maximising occupancy and profitability, it doesn’t get any simpler than that.
Many hoteliers are striving for a high occupancy rate for their properties without realising that selling rooms at low rates to increase occupancy does not mean profitability for the hotel. Hotels need to understand that
Gone are the days when guests were happy just receiving thank you note or getting service with a smile. In recent times, these are just not enough. In hotel industry, guest satisfaction is largely hooked
The hospitality industry gets more and more competitive by the day. Every year the players in the industry keeps increasing; OTA’s, AirBnB’s, TripVillas, Hostels, newer hotels and so on.Hotels need to ensure that they always have